Customer Service Data Entry
Resume:
Peter Ratsamy
*** ********* *** ********* **, ***36
Phone: (678)386 - 9895
E-Mail: *****.*******@*****.***
PROFESSIONAL EXPERIENCE
Healthport December 2009- 2011
Alpharetta, GA 30005
Data Entry
• Access document scanning system
• Index request for medical records
• Generating customer invoice, bill, record printing, and shipment
• Consistently meet standard request per hour
• Comply with established guidelines and time frames
• Other tasks and projects as assigned by the Manger of Production Ops
Reed Construction Data June 2005-April 2009
30 Technology Parkway
Norcross, GA 30092
Data Entry-Team Lead
• Process daily projects that we receive nationwide within a 24 hour goal
• Weekly meetings with the team to discuss productivity throughout the whole department
• Trained in other departments to have more knowledge, about processing, receiving and scanning
• Using different programs for certain projects that need to be sent up to our website correctly
• Train new employees and make sure they understand our process and understanding the quality is important to our customers
• Daily Reports
• Updating transfer sheets on a weekly basis
• Setting up package Indexer program for new employees
SOURCECORP February 2005-May 2005
4868 Highway 85
Forest Park, GA 30297
Clerk 2-Team Lead
• Processed paperwork for work compensation
• Distribute work to each department
• Helped in departments when in need
• Scanned specification books into the system
• Implemented training courses for new recruits
Wachovia July 2002-October 2004
3585 Atlanta Avenue
Hapeville, GA 30354
Encoder
• Processed checks nationwide
• Typed account numbers and amount of check into the system
• Met expectations of the company’s set goal
• Made sure the check was not a fraud
Image Management System July2000-April 2002
464 Technology Parkway Suite J
Norcross, GA 30092
(No Contact List Closed Down)
Data Entry
• Enter patients medical files into the system
• 24 Hour Turn around goal
• Dealing with EKG and private documentation of the patient
EDUCATION
Jonesboro High School- 1995-1999
Strayer University-2008-2011
Associate Degree -Business Administration
SPECIAL SKILLS AND HONORS
Proficient with Microsoft Word, Word Perfect, Power Point, Basic Excel and Works within office environment. Typing Speed: 45 wpm; 10 Key: 10,000 keystrokes.
• Proficient in database management, word processing, customer service skills.
• Communication and organizational skills.
• Bilingual (fluent in Laos and English)
• Self motivated, responsible, organized and detail oriented
Contact this candidate