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RN Director, Sr. Manager, COO

Location:
Addison, TX, 75208
Salary:
90000
Posted:
April 12, 2011

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Resume:

Brenda S. Cosens, RN

*** ***** ********* ***, ******, Texas 75208

214-***-**** (cell)

214-***-**** (work)

214-***-**** (fax)

EXPERIENCE:

*/****-******* ********, ************* Disabilities Provider Services, Metrocare Services, Inc. Accountable for the clinical, operational, and fiscal performance of the Intellectual and Developmental Disabilities (formerly referred to as Mental Retardation) division, including Home and Community-Based Services, Texas Home Living, General Revenue Community Support and Respite, Behavioral and Psychiatric Services Clinic, Behavioral Treatment Center, Center for Children with Autism, Career Design and Development Services, and Early Childhood Intervention. Care coordination for 1800 consumers; responsible for 200FTE and contractor supervision, including: Case Managers, Psychologists, Nursing, Foster Care Coordinator, Direct Care staff, and Administrative Support staff. Work closely with associated departments including medical, administrative and clinical leadership of the organization to maintain coordinated services within the Department of Aging and Disabilities guidelines for various state and federally funded programs serving those with development disabilities, while maintaining and reporting weekly benchmark metrics.

3/2007-05/2008 Operations Manager the community-based Intellectual and Developmental Disabilities Division, Metrocare Services, Inc. Accountable for the clinical, operational, and fiscal performance of Mental Retardation division, including HCS, Texas Home Living, General Revenue Community Support and Respite, and ICFMR. Care coordination for 350 consumers; responsible for 75FTE supervision, including: Case Managers, Psychologists, Nursing, Foster Care Coordinator, Direct Care staff, and Administrative Support staff. Work closely with associated departments including medical, administrative and clinical leadership of the organization to maintain coordinated services within the Department of Aging and Disabilities guidelines for various state and federally funded programs serving those with development disabilities.

1/2006-3/2007 Home and Community Based Services (HCS) Program Manager, Metrocare Services, Inc. accountable for the clinical, operational, and fiscal performance of the HCS Program. Care coordination for 80 consumers; responsible for 20FTE supervision, including Case Managers, Psychologists, Nursing, Foster Care Coordinator, Direct Care staff, and Administrative Support staff. Work closely with associated departments including medical, administrative and clinical leadership of the organization to maintain coordinated services within the Department of Aging and Disabilities guidelines for various state and federally funded HCS program serving those with development disabilities.

3/2005-2/2006 Home Health Nurse, Presbyterian Hospital-Dallas. Provided in-home skilled nursing care, including OASIS assessment and treatment planning, patient education, wound/ostomy care, pain management, vascular access, infusion administration and care of PICC, and coordination of multi-disciplinary team.

10/2003-12/2005 Assistant DON, September Services, Inc. Provided in-home assessment, planning, and clinical operation staff oversight; utilization review; and patient care assistant training and inservices.

9/2003-1/2006 Nursing Director, Dallas Metrocare Services, Inc. Accountable for the clinical, operational, and fiscal performance of ICFMR nursing division Work closely with associated departments including medical, administrative and clinical leadership of the organization.

6/1997-10/2003 Executive Director, Texas Emergency Physicians, PA., Dallas, TX. Responsible for all aspects of managing this emergency medicine practice as its chief operating officer and financial comptroller to assure provision of emergency physician services, education, research, and consulting. Duties include coordination of physician staffing; business development, including contract presentation, bidding, and negotiation; financial management, including budgeting and cash flow management; coordination, preparation, and presentation of research and educational projects; quality care review, reporting, and management; liaison with local, national, and government entities, and professional societies and associations. Experience in managing medical operations of 15 hospital emergency departments and over 100 physicians and physician extenders.

7/1993-6/1997 Practice Administrator, Emergency Care Professionals, Augusta, GA and Livonia, MI. Responsible for management aspects of emergency medicine practice. Duties included coordination of staffing, coordination, preparation, and presentation of research and educational projects; quality care review, reporting, and management. Experience in simultaneously managing operations for 3 hospital Emergency Departments, 3 Urgent Care Centers and over 25 physicians and physician extenders.

7/1989-7/1993 Registered Nurse (Contract), US Army Medical Department, Brooke Army Medical Center, San Antonio, TX. Provided direct patient care and supervision in Emergency Department, CCU, SICU, and Labor & Delivery. Clinical supervision of junior nurses and ancillary personnel. Level I Trauma Center emergency department seeing 50,000 patients per year.

8/1985-7/1989 Registered Nurse Critical Care, Emergency Department, Radiology Special Procedures, and Occupational Medicine at Iowa Lutheran Hospital and Mercy Medical Center, Des Moines, IA. Demonstrated ability to excel in several critical care environments simultaneously.

8/1982-8/1985 Registered Nurse, Neurosurgical ICU, Barnes Hospital, St. Louis, MO. Began nursing career at world famous Barnes Hospital, primary teaching hospital for Washington University, St. Louis, MO.

8/1979-8/1981 Group home care provider and supervisor. Association of Retarded Citizens, St. Charles, MO. Duties included assisted living skills instruction, residential services, and individualized supports for individual living in the community.

EDUCATION and Degrees:

B.A. Interdisciplinary Studies, University of Texas - Dallas. Degree focuses healthcare, education, administration, and management principles studies completed 1999-2003 program graduating Cum Laude.

A.A.S. Nursing St. Louis Community College at Forest Park, St. Louis, MO. Completed 1980-1982 RN program with Honors.

1978-1980 Lindenwood University, St. Charles, MO. Special Education Major.

MEMBERSHIPS:

Texas Association of Home Care & Hospice

Developmental Disabilities Nurses Association

Emergency Nurses Association

LICENSES AND CERTIFICATIONS:

RN Texas (Active),

Missouri (Active),

Iowa (Inactive)

Home Health and Hospice Administrator

EMT Missouri (Inactive)

BCLS

REFERENCES: Available upon request.



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