Management Development

*** **** ****** **** ***********, Ohio ***** 614-***-**** ********************@*******.***

Patricia Dove

Talent Management & Organization Development Executive

• Organization Development (OD) -- extensive experience in the development of the OD function within organizations including competency identification and implementation; senior level assessment and coaching and leadership development program development and implementation throughout global organizations.

• Talent Management process design, development, implementation and succession management expertise.

• Highly motivated, change driver with successes in global organizations through alignment with key business partners and stakeholders to ensure best practices adoption/cutting edge initiatives.

Organization Development Competencies

• Talent management strategy and implementation

• Succession plan development and implementation

• The Birkman Method – master consultant

• Change Management process development and implementation

• Mentoring Partnership program design and implementation

• Employee Opinion survey design and implementation

• Employee Communications design and development

• Management Development program design and facilitation

• Performance Management program design and implementation

Experience

2006-2012

OCLC

Dublin, OH

• Director Organization Development and Employee Communications

• Responsible for the strategic leadership and talent development for the global enterprise to ensure alignment to the organization’s goals and key strategies; and alignment of employee communications strategies with company initiatives.

• Key Results:

o Provided assessment and individual coaching and teambuilding activities for more than 700 employees throughout the U.S., Europe and Australia

o Provided individual assessment and coaching for full senior leadership team at request of president; provided subsequent teambuilding for this group

o Developed and implemented the talent management strategy to identify key positions and high potential talent for development purposes, identification of bench strength and workforce planning and succession – identified 150 individuals to participate in this focused talent management

o Developed and implemented mentoring partnership program for all talent management participants

o Conducted annual talent reviews with senior leaders to ensure organization strategy alignment with talent development and succession planning

o Developed and implemented change management program and tool kit to build change awareness and effectiveness throughout the organization

o Introduced 12 month management development program for all managers in organization – personally trained 65 European managers and more than 320 U.S. managers

o Identified and implemented LMS for companywide application and use

o Identified vendor and introduced first global employee opinion survey with outstanding results in two consecutive surveys at 93% and 92% respectively

2001 - 2006

Training Associates

Worthington, OH

Organization Development and HR consulting practice providing executive leadership, management and HR teams with OD expertise, focus and facilitation.

• Owner/Principle

• Organizational effectiveness assessment and reorganization planning and design

• Management development program design, development and facilitation

• The Birkman Method assessment and teambuilding

• HR methodologies and practices

2000- 2010

The Goddard School

Westerville, OH

Preschool and day care for infants through Kindergarten and after school care for 6 – 8 year olds

• Owner/Franchisee

• Summer camp design and delivery

• Promotion and marketing management

• Operations and personnel management for 18 staff members

• $1m operation

1997 – 2001

Cardinal Health

Dublin, OH

Fortune 10 company that provides distribution of pharmaceuticals, medical equipment and drug manufacturing over five continents.

• VP Organization Development and Employee communication

• Development of a formal organization development department and employee communications plan for a global organization on five continents

• Design and delivery of a talent management plan and strategy and implementation for high potential talent throughout the global organization

• Design and assessment/participation in a formal university leadership development program with Boston University

• Design and assessment/participation in a formal university leadership development program with Arthur Andersen and accredited professors from multiple well renowned universities

• Development and design of an employee communications plan for organizational information and benefits information

1995 – 1997

Educational Institute of the Hotel and Lodging Association

Lansing, Michigan

Non-Profit educational arm of the American Hotel and Lodging Association for academia and industry that provides product development, research, product marketing and industry certification competency. accreditations.

• Sr. VP Consultative Services (formerly Sales and Marketing)

• Responsibilities for all national and international sales of products and services for this non-profit organization

• Design and delivery of all industry related research regarding employment trends, training programs, text books, and formal certifications

• Formal presentations for hotel group presidents and guests

• Design of all marketing and communications materials for the association news to members

Education

The Ohio State University Columbus, OH Masters Degree in Workforce and Organization Development

• Organization Design, Workforce Development and Training

Franklin University Columbus, OH Bachelors Degree in Applied Communications

• Communications including journalism, marketing, advertising and public relations

Professional Associations and Certifications

Affiliations --

American Red Cross –

• Board Chair – The American Red Cross Blood Services, Central Ohio Region 2009 – 2010

• Board Member – The American Red Cross Blood Services, Central Ohio Region 1998 – Present

• Former Chair – National Red Cross Volunteer Awards and Recognition Committee

• Former Chair and committee member American Red Cross Great Lakes Regional Advisory Committee

Alzheimer’s Association of Central Ohio -- former Board Chair

Cystic Fibrosis Association of Central Ohio -- former Board Chair[Award or Accomplishment National member ASTD and SHRM

Professional Development & Certifications –

• The Ohio State University OCLC Leadership Program

• Cardinal Health Leadership Forum

• Outcome Thinking -- Impression Management Professionals

• Business and Financial Acumen -- American Management Association program

• Succession Management Conference -- the Conference Board

• The Birkman Method – Master consultant; Coaching certification

• Essential Skills of Leadership – master consultant Vital Learning

• Leadership Architect and Targeted Selection -- Lominger

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