Business Analyst, Project Coordinator, Software Engineer

SINDOORI MURUGAVEL

U.S. Permanent Resident

**** ***** ******* **, *****, TX 75025

********.*********@*****.***, 214-***-****

EDUCATION

MS, Information Technology and Management (Distinction), University of Texas at Dallas, GPA 3.9 05/2012

BS, Management Information Systems (Cum Laude), University of Texas at Dallas, GPA 3.7 05/2011

Certifications:

• Pursuing the SAP/ERP Integrated Business Processes Certification; expected to complete in May 2012

• Pursuing the PMI CAPM Certification, expected to complete in June 2012

• Pursuing the Six Sigma Green Belt, expected to complete in August 2012

• Pursuing the HP Accredited Integration Specialist certification – Network Infrastructure, expected to complete in June 2013

TECHNICAL SKILS

• Programming Languages: Java, C, C++, C#, ASP, XML, HTML, MySQL

• Development Tools: Eclipse, Microsoft Visual Studio 2010, Adobe Photoshop, Microsoft BizTalk 2010

• Operating Systems: Windows Server 2003, Windows

• Databases: MS Access 2000/2008/2010, MySQL, Microsoft SQL Server 2008

• Applications: Microsoft Office Tools (Excel, PowerPoint, Word, Access), Adobe Photoshop, Microsoft Visio, SAP, SharePoint

• Basic networking and security knowledge

RELATED COURSEWORK

• Related to Finance: Business Finance, Financial Accounting, Applied Calculus II, Statistical Decision Making, Operations Management, Management Accounting, Accounting for Managers, Corporate Governance

• Related to Business Analysis: Management Information Systems, Probability and Statistics – Management and Economics, Statistical Decision Making, Database Management Systems, Quantitative Risk and Uncertainties

• Related to Management: Strategic Management, Systems Analysis and Project Management, Enterprise Resource Planning, Software Project Management, Managing Outsourced IT-Enabled Services, Business Communications

EXPERIENCE

HEWLETT-PACKARD Plano, TX 06/2011 – Present

Network Development Program – ITO Service Delivery Consultant I

Currently part of a rotational development program in network centric roles.

Rotation 1: Foundations 06/2011 – 03/2012

Business Analyst

• Excel proficiency and skills in creating database structures and analyzing the data to create information (projections, historical analysis, trend analysis, aging reports, run charts, and inventory tracking).

• Used Excel and PowerPoint skills to create weekly and monthly steady-state reporting structure for two clients in telecommunication services.

• Used Excel Macros and VBA to automate reporting processes to create statistical information. Automating the processes allowed me to efficiently complete three times the work assigned.

• Presented results of data analysis in client facing meetings.

• Completed an Operational Review Assessment by completing a Policies and Procedures document after legacy upgrades.

Project Coordinator

• Setup SharePoint site for the team, client as well as the internal team to facilitate communication (status updates, action item tracking, and RAG report). Setting up the SharePoint site helped decrease the amount of time spent in status meetings (saved 3 hours per day).

• Scheduled and facilitated client meetings where action item statuses were reviewed.

Rotation 2: Operations (Bank of America) 03/2012 – Present

Network Operations Center Technician

• Troubleshooting network related issues for the Meryl-Lynch team of Bank of America.

HEWLETT-PACKARD Plano, TX 06/2010 – 06/2011

Workforce Optimization Systems Analyst – Software Engineer Intern

• Created a program that summarizes raw server performance data into tables and graphs

• Run status reports to monitor health of applications in different environments

• CIT Scenario Deployment Tool Project: Saved 500 man hours per year by automating interface configuration for internal use

• CIT Volumetrics Tool Project: Created metrics tool to track middleware data volume (data consolidated to excel files for easier aggregation)

• CIT Generate Mapping Documentation Project: Created a tool to generate mapping documentation from data stored in scenario configuration files

• HPSX Inventory BAM Console Project: Created a part of a dynamic website that provides transaction summary, error views, and requested business reports (database)

• Created Wiki pages for internal use.

MELISSA’S EVENTS AND MARKETING Plano, TX 03/2010 – 05/2010

Marketing Agent

• Took the initiative to organize the database system

• Call on existing or potential customers; submit reports of sales activity and maintain records

• Promote sales and create goodwill for business’s services among customers or prospects

• Worked closely with company personnel to ensure prompt service to customers

SGS GLOBAL INC. Plano, TX 05/2008 – 08/2008

Technical Recruiter

• Displayed excellent communication skills, time management, team play and good customer interfacing

• Connected client companies with potential candidates according to requirements

• Maintained databases containing customer and order information

• Oversaw interviews and details in hiring employees

PROFESSIONAL ORGANIZATIONS

Association of Information Technology Professionals

SAP Users Group

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