Staff Pharmacist/Pharmacy Manager-Retail Pharmacy
Resume:
STEPHEN FERGUSON
**** ********* **** *****, ***********, FLORIDA 32605
*********@*****.***
STAFF PHARMACIST/PHARMACY MANAGER
Retail
QUALIFICATIONS SUMMARY
Diligent, seasoned, and accomplished Pharmacy Management Professional and a Certified Immunizer. Possess more than 34 years of retail pharmacy experience and hands-on leadership expertise in directing operations, maximizing sales/revenue, and boosting profitability while improving service operations.
Proven adeptness in supervising and providing patient care to diverse patients utilizing extensive pharmaceutical background. Armed with strategic planning and operations-management skills, combined with capabilities to identify organizational requirements and develop practical solutions toward attainment of goals and objectives.
Expert at establishing and cultivating long-term quality relations with customers and other health care professionals through fulfillment of needs and specifications. Articulate communicator with polished interpersonal skills, complemented with impeccable ethics and integrity.
AREAS OF EXPERTISE
Pharmaceutical Principles and Procedures
Drug Prescription and Appropriate Application
Medical and Pharmaceutical Terms
Proper Medication and Accurate Dosages
General and Operations Management Patient Care and Education
Regulatory Compliance and Standards
Customer, Patient, and Physician Relation
Communication and Coordination
Leadership, Training, and Staff Development
EDUCATION AND CERTIFICATION
University of Florida | Gainesville, FL
Bachelor of Science in Pharmacy
University of Florida | Gainesville, FL
Bachelor of Science in Psychology
Palm Beach Junior College | Lake Worthy, FL
Associate of Arts in Biology
Immunizer Certification
EXPERIENCE OVERVIEW
- Closely supervised and monitored the overall aspect of pharmacy operations, including budgeting, employee payroll, customer satisfaction evaluation, regular patient counseling, inventory maintenance, profit and loss statements disclosure, payments reconciliation, and insurance-related interactions.
- Managed a wide variety of pharmacy activities involving pharmacy technicians, such as administering the preparation, labeling, and delivery of investigational drugs and other pharmaceutical supplies based on physicians’ prescriptions.
- Counseled patients, filled prescriptions, and communicated with health care professionals and insurance companies regarding patient care and proper medication.
- Built and maintained patients’/agents’ relations through frequent collaboration regarding prescriptions prior to or after dispensing any medical information contained in patient’s medication record system or patients’ chart.
- Treated patients/customers in professional manner with respect and courtesy; respected patients’ rights to confidentiality.
- Demonstrated proficiency in handling the entire aspect of dispensing drugs and chemicals; administered pharmaceutical preparations, controlled substances, and maintained institution’s perpetual inventory in accordance to state and federal regulations.
- Effectively functioned as relief pharmacist in various target pharmacies across Florida.
- Conducted thorough standard protocols assessment in identifying appropriate pharmaceutical materials based on the description.
- Handled the documentation and monitoring of outcomes on adverse drug reactions, drug utilization reviews, performance improvement, medication utilization evaluations, pharmacy interventions, formulary review, and medication incidents to proper hospital administration and committees.
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Exemplified commitment in sharing knowledge and facilitating training programs to interns, pharmacist, and other pharmacy managers to further hone their knowledge and skills.
CAREER PATH
Albertsons | Gainesville, FL
Staff Pharmacist (2010–2011)
RPh on the Go | Orlando and Tampa, FL
Relief Pharmacist (2009–2010)
Wal-Mart | Gainesville, FL
Staff Pharmacist/Pharmacy Manager (1988–2009)
TECHNICAL SKILLS
Familiar with Various Pharmacy Computer Programs (PDX, WalMart)
Enterprise, Albertson
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