Experienced Systems Installer

Willie Dismuke, Jr.

*** * ******** ******; Charlotte, NC 28203; 704-***-****; ******@*****.***

PROFESSIONAL EXPERIENCE

Warehouse Associate ( June 2009-present)

Spencer/Spherion

Charlotte, NC

• Temporary assignment with Spherion. Performed processing and shipment of orders and general warehouse duties.

• July 2009 achieved Employee of the Month.

Field Technician (September 2008 - November 2008)

Technisource, Inc./Spherion

Frisco, Tx

• Temporary assignment with Technisource/Spherion to carry out contracted services with CVS stores throughout the eastern US.

• Duties Performed:

o Installed Moneygram Systems

 Performed a site survey to determine cable runs and accessibility.

 Ran cable for data and voice, where applicable, including terminations via jacks and punch-downs.

 Installation of the Moneygram including money order dispenser and display, and the self-service kiosk.

 Test and uninstall the existing money order machine.

 Test new data and voice lines with rollout center and program new Moneygram.

o Networked Kodak self-service kiosks

 Evaluated kiosk connectivity to photo-lab computer.

 Programmed, licensed, and set new IP-addresses for each kiosk.

 When necessary, performed cable runs or installed patch cord to central patch panel.

o Prepared pharmacy drive-thrus for future announcement upgrades.

 Performed survey of pharmacy and pharmacy drive-thru to assess needs for future announcement upgrades.

 Split existing voice lines—or ran new lines, when necessary—for future installation of Diebolds (announce system).

 Tested installation with rollout center.

o Uninstalled and replaced brackets for credit card swipers.

Lead Technician (January 2008

-July 2008)

FirstComm, Inc.

Charlotte, NC

• Supervised & implemented plans for the installation of security and audio/visual systems for companies such as Hickory Tavern, Family Dollar, Wolfman Pizza, Rainbow Apparel, Dollar General.

o Led site survey and read blueprints to determine course of action for systems installation.

o Established and maintained great rapport through effective and professional communication and excellent customer service.

o Set-up systems with remote monitoring facility; tested out and debugged installed systems.

• Same duties as with Technician position listed below

Technician (March 2007-January 2008)

FirstComm, Inc.

Charlotte, NC

• Installation/hanging of security systems devices—

o Cameras (domes, PTZ, vandal domes, bullets, etc)

o Motion Detectors (PIR, Dual Tek, 360, etc)

o DVR and set-up

o Other installed devices include: microphones, door/safe contacts, audio systems for security, handsets equipped with buzzers and panic buttons, and public-view monitors

o Experience with butt-set and phone line seizure.

• Installation of Audio/Visual systems (commercial and residential)—

o Plasma/LCD television utilizing various wall and ceiling mounting techniques

o Various indoor and/or outdoor speaker schema utilizing different mounting techniques.

Bartender (July 2005-Feb 2007)

Argos Bar

Augusta, GA

• Various Bartending duties

Route Manager (April 2000-June 2005)

TruGreen ChemLawn

Augusta, GA

• Applied fertilizers and pesticides to lawns according to schedule, safety procedures, and label

Instructions

• Responded on a timely basis to customer requests for telephone and in-person service calls

• Completed required production forms and customer instructions

• Responsible for daily establishment of service route

EDUCATION

Glynn Academy, Brunswick, GA—G.E.D.

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