Customer Service Administrative Assistant

Brittany Lannan

P: 978-***-**** ***********@*****.*** 1 Vernon St. Apt. 2 Bradford, MA 01835

Skills

Writing Editing Proofreading Data Entry Filing Copying Scanning Customer Service Conversational Spanish Microsoft Office Basic Quickbooks Professional Phone Manner

Experience:

J&C Marketing

● Administrative Assistant (M3 Merchandising)

February 2012 – Present

Recruiting, Scheduling field employees, Responsible for daily field attendance

● Help Desk Coordinator (C.A. Courtesy Demos, Inc.)

May 2012 – August 2012

Responsible for scheduling over 100 field employees, Assisting employees with email issues, Training employees on company software

● Receptionist (C.A. Courtesy Demos, Inc.)

August 2011 – May 2012

Answering Phone, Opening/closing office, Sending/opening daily mail, General customer service, assisting with billing

T&B Lawn Care

● Administrative Assistant (Temp.)

November 2011 – March 2012

Cold calls, Data Entry, Billing, Filing

Marshalls (TJX Co.)

● Cashier/Sales Floor Associate

June 2009 – September 2010

Assisting customers on cash register, Counting & monitoring cash in drawer, Cleaning and organizing sales floor, Customer service

University of Massachusetts Lowell, Art Department

● Office Assistant

January 2010 – June 2010

Cleaned and opened classrooms, data entry, filling, answered phone

Education:

University of Massachusetts, Lowell

Major: English Expected Grad: May 2013

GPA: 3.1

Alpha Sigma Tau National Sorority

● Member

October 2009 – Present

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