Customer Service High School

**** * ******** ** *** ****

PHOENIX, AZ *****

602-***-**** ********@*****.***

JACQUELINE CERVANTES

OBJECTIVE: CUSTOMER SERVICE/ RETAIL/ FOOD SERVICE

Hello there, I’m currently seeking a position in customer service, or retail or anything related in food/service. I have plenty of experience in any of the above categories due to past jobs. I’m a very outgoing and friendly person I put a lot of effort into my job especially if it has to do with working and helping other people. You can say I’m a peoples person with a great attitude and very energetic. I’m very responsible when it comes to taking orders and I take my job and responsibilities very serious. I can be a very reliable person when someone needs something done. I think I would be a great consideration for any position. You’ll enjoy the way I work well with others and keep a positive attitude while I get my job done you most definitely wouldn’t be disappointed.

WORK OF EXPERIENCE

March 2011- April 2011 Mayo Clinic Phoenix, Arizona

[ Dietary/Nutritionist ]

Deliver Patients trays

Prepared patients trays

My main responsibility at this job was to take patients their trays up to their room during breakfast, lunch, and dinner.

I also helped to prepare the trays and load the carts when needed.

I would prepare the teas and set the trays with napkins and utensils.

I also re-stocked the nurses units with juices, snacks or anything needed for the patients.

I also answered calls in the office to place patients orders or correct any special diet meals.

January 2009- May 2009 Taco bell Phoenix, Arizona

[ Cashier/ Drive- thru]

Handling money and change

Provided Customer Service to customer when needed.

Clean lobby in between business hours.

I was mainly in charge of being cashier on drive thru but whenever they needed a front cashier I did both.

I would also give out a hand in preparing the food when they needed a hand or they where short handed.

I was in charge of re stocking cups, straws and anything in the lobby and sometimes did inventory when needed.

August 2008- November 2008 579 Outlet Tempe, Arizona

[Cashier/ Sales Associate]

Handled money and change

Provided Friendly and positive Customer Service when needed.

Stocked and did Inventory

Maintained work of place steady and clean during business hours.

Answered phone calls to attend customers with any questions.

May 2006- August 2006 California Girls Tempe, Arizona

[ Cashier/ Sales Associate]

Handled Money And Change

Provided friendly and positive Customer Service

Stocked and did Inventory

Kept the store clean and steady.

EDUCATION

[ 2004 - 2008 ] Cesar Chavez High School Laveen, Arizona

Basic Studies/ High School Diploma

[ 2011 - 2012] Sanford Brown College Phoenix, Arizona

Medical Asst. / Diploma

LANGUAGES

Speak Spanish/English fluently and write it perfectly well.

Familiar with Microsoft Word - 38 wpm

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