Customer Service Data Entry
Resume:
JANET L. BORNEMANN
Rt. * Box **A, Fairview, Oklahoma 73737
Phone: 580-***-**** Email: ************@****.***
OBJECTIVE
I am seeking a position where I can utilize my experience and
Technology training to benefit a business
SUMMARY OF QUALIFICATIONS
• Several years experience in Data Entry
• Ability to work in Microsoft Word and Excel
• General knowledge in Business Information Technology
• Good customer service skills.
EDUCATION
Northwest Technology Center
Fairview, Oklahoma
Business and Information Technology
Certificate, 2007
Trotwood-Madison High School
Trotwood, Ohio
Diploma, 1977
WORK HISTORY
Secretary
Fairview Sale Barn, Fairview, Oklahoma
August 2008 to May 2009
• Made out deposit tickets for cattle auctioned on day of sale
• Filed receipts of sales for both buyer and seller
Library Assistant
Fairview City Library, Fairview, Oklahoma
May 1996 to May 2003
• Checked in and issued books to patrons and re-shelved returned books
• Performed clerical duties, answered phones, used fax and copy machine
Accounting Clerk
San Jose Mercury News, San Jose, California
February 1990 to October 1990
• Measured all ads space sold for newspaper and calculated cost
• Created management reports with ad advertising revenue.
Retail Clerk
San Jose Mercury News, San Jose, California
May 1986 to February 1990
• Recorded data used on retail ads and made necessary changes
• Created page layouts on a computer program
CERTIFICATES AND LICENSES
Bronze Career Readiness Certificate (Workkeys) for:
Applied Math –Level 5
Locating Information – Level 3
Reading for Information – Level 4
Microsoft Word and Excel
Brainbench Certificates for:
Listening Skills
Customer Assistance
Office Procedures
MS Word 2003 Fundamentals
Telephone Etiquette
Filing
Data Entry 10-Key
Business Ethics Awareness
HIPPA
Record Information Management
MS Excel 2002 Fundamentals
Computer Fundamentals (Windows XP)
Medical Office Skills
Medical Terminology
Medical Transcription and Abbreviations
.
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