Office Clerk

NORMITA SILERIO

**** ********* ****, ******* ****, IL 60133

Cell: 224-***-****/ Email: **************@*****.***

Summary of Qualifications

Knowledgeable and skilled in reviewing of Medical Bills according to state law and fee schedule and company policies and procedures.

Extensive knowledge of Data Entry 10,000-12,000 KS. Type 45-50 wpm.

Strong ability to multi-task, organized, disciplined and detail oriented.

Medical Software knowledge: Medisoft, Medical Manager and Meditech, CPT-4 coding, ICD-9 coding, CM1500 forms and UB92 forms; Microsoft Office: MS Word, Excel.

Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.

Professional Experience

Administrative Assistant, Chubb Services Corp., Itasca. IL Dec.2007-Feb.2009

Provided clerical support to claims staff and management. Pulled files for audits. Entered payments and processed claims from Corvel. Assisted Adjusters in gathering information and documentation in response to internal audit. Maintained and filed all claimants’ documents. Sorted and distributed mail. Produced correspondence as requested by adjusters. Managed open and closed files for the adjusters, including filing and reorganizing files.

Medical Biller, Adult Care Specialists, Arlington Heights, IL July 2007-Sept.2007

Processed billings to patients and third party reimbursement claims. Maintained supporting documentation files and current patient addresses. Processed patient statements, keyed data, posted transactions, and verified accuracy of input to reports generated. Researched and responded by telephone and in writing to patient inquiries regarding billing issues and problems. Followed up on submitted claims. Resubmitted claims as necessary. Maintained patient demographic information and data collection systems. Performed a variety of general clerical duties, including telephone reception, mail distribution, and other routine functions. Performed miscellaneous job-related duties as assigned.

Office Assistant, Alexian Brothers Medical Center, Arlington Hts.,IL Sept 2006-Dec.2006

Provided clerical support to the department includes faxing, filing, scanning and data entry. Researched and update patient account information into Medical Manager System. Other duties assigned by the Department Manager.

Health Care Cost Specialist, Zurich Financial , Schaumburg, IL Mar 2000-Apr.2006

Processed and analyzed medical bills and made payment based on claim history, state law and fee schedule, usual and customary rate, PPO contracts and company policies and procedures. Audited medical bills for payment adjustment and reconsideration. Verified and obtained missing information from medical providers.

Education University of the East, Manila Philippines, BSBA Banking and Finance

MITS, Schaumburg , IL, Medical Billing and Coding

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