Customer services

Charizma Jackson

**** ****** ****** ******** ***,York

347-***-****

**********@***.***

OBJECTIVE:

To secure a position with a well established organization with a stable

enviornment that will lead to a lasting relationship in the feildSKILLS PROFILE:

*Ability to perform all tasks given and getting accustom to any atmosphere

*Knowledge of and experience with excellent writing skills

*Experience in handeling confedential paperwork

*Ability to take accurate phone messages and deliver messages promptly

*Good customer-relations backgroundEMPLOYMENT HISTORY: ELMY'S SPECIAL SERVICES 2008- 2012

BROOKLYN, N.YPOSITION: Direct Care Worker

*Deliver hands on work with the mentally disabled assiting with day to day needs and active treatment

*Assist with completing rehabilitation goals thats assigned to each idividual

*Document the individuals progress towards rehabilitation goals

*Providing direct supervision to individuals in the residential programs

*Displays appropiate behavior and teach life skills to individuals

*Provide instruction and evealuation in areas of daily living skills and independent living skills to

enhance the individuals ability to reach his/her higest level of independence HALE AND HARTY SOUPS 2007-2008

NEW YORK , N.YPOSITION: Cashier

*Recive and disburse money from coustomers

*Provide excellent customer service

*Involve use of electronic scanners, and cash registers

*Processing credit or debit card transactions and validating checks D.R.E.A.M.S YOUNG YOUTH BUILD

BROOKLYN, N.Y 2006-2007POSITION: Intern Secretary

* Answer telephones and give information to callers, take messages, or transfer calls to appropiate individuals

* Greet visitors and callers, handel their inquires, and direct them to the appropriate persons according

to their needs

*Maintain scheduling and event calendars

*Schedule and confirm appointments for clients,customers, or supervisorsEDUCATION:

*Medgar Evers college 2007-2008

Some college

Major: Psychology *D.R.E.A.M.S Young Youth Build 2007

General Equivalency Diploma

Obtained an oppertunity to intern and be a secretary until i recived my diploma AWARDS/ CERTIFICATES / TRANINGS

*CPR Certified until June2013

*Corporate Compliance trainings

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