Human Resources Director

JOHN A. GREER

******@***-**.***

**** ********** ******

Bellaire, TX 77401

Cell: 713-***-****

PROFILE

Senior human resources executive with over 20 years of experience designing and managing strategic initiatives to meet organizational goals and talent management objectives in diverse environments. Proven ability to recruit, motivate, and lead geographically distributed teams while establishing best practices, improving employee satisfaction, and building corporate loyalty. Committed to identifying and fulfilling employee needs in alignment with the company’s vision. Adept at streamlining administration, leading operations, implementing IT systems and generating significant cost savings. Expertise includes strategic planning, recruiting and selecting, performance management, employee development, succession planning, employee relations, mergers and acquisitions, compliance, reporting, benefits, payroll, compensation, and administration. Demonstrated experience creating HR infrastructure, talent acquisition initiatives, and training programs for high-growth corporations.

EXPERIENCE

RESOURCES GLOBAL PROFESSIONALS, Houston, TX 2011 – Present

International consulting firm serving over 1,900 clients in 66 countries

Management Consultant

Responsible for advising clients on human capital and human resources information management

- Served as Acting HR Director for a wholly owned oil field services subsidiary

SMART FINANCIAL CREDIT UNION, Houston, TX 2001 – 2011

One of Texas’ largest credit unions with over $750 million in assets and 70,000 members

Senior Vice President, Human Resources

Responsible for overseeing strategic planning, recruiting and selection, performance management, compensation, benefits administration, employee relations, recognition, employee development, compliance, reporting, policies, and coaching

- Instituted a talent management program that decreased employee turnover by 50% and improved quality of new hires and overall productivity, leading to recognition as one of Houston’s Great Places to Work by the Houston Business Journal in 2011

- Implemented a web-based human resources information system that slashed operating costs and decreased time spent on administrative tasks

- Prepared $2 million in insurance claims for damage suffered during Hurricane Ike and negotiated a reimbursement of $400,000 for future equipment losses from exposure to moisture

- Led a cross-functional process review team that proposed changes to procedures that reduced average process time by 15% and improved front line staff effectiveness and customer service ratings

- Drove the creation of a real-time employee performance dashboard, which was completed ahead of schedule and within budget and prompted a 5% increase in sales and customer service scores

- Replaced the traditional employee health plan with a consumer-driven plan that kept annual cost increases at around 4%

- Introduced the balanced scorecard strategic planning model and linked annual executive and staff incentive programs to the results

- Established a core competency model for employee selection, performance management, employee and leadership development, and succession planning

- Launched a web-based performance management system that improved the quality and validity of individual reviews

- Developed compensation and benefit plans as well as an executive compensation program that included a nonqualified deferred compensation plan funded with company-owned life insurance

FIRST SIERRA FINANCIAL, INC., Houston, TX 1998 – 2001

Publicly traded financial services start-up with a portfolio of over $1.5 billion before its acquisition by American Express

Senior Vice President, Human Resources

Responsible for overseeing human resources functions, payroll, and insurance

- Saved $3 million a year by consolidating sales compensation plans and branch operations

- Established the first formal human resources and payroll department, which improved HR services and reduced operating expenses by 50%

- Supported the integration of offices and staff from 25 acquisitions in two years and the expansion to 50 offices in the U.S. and U.K.

HOUSTON COMMUNITY COLLEGE, Houston, TX 1991 – 1997

One of Texas’ largest community colleges, with 80,000 students and 5,000 employees

Associate Vice Chancellor, Human Resources

Responsible for managing hiring, employee development, performance management, compensation, and other human resources functions as well as teaching courses in HR and compensation management

- Led the implementation of the college’s first human resources information system

- Authored the institution’s first strategic technology plan

EDUCATION

Master of Business Administration

University of St. Thomas, Houston, TX

Bachelor of Science, Psychology

University of Houston, Houston, TX

PROFESSIONAL

Senior Human Resource Professional

Human Resource Certification Institute (SPHR)

Human Resource Information Professional

International Association for Human Resource Information Management (HRIP)

Co-Founder Human Resource Information Management Foundation

Contributing Author 21 Tomorrows New Formula:

Concept Driven Innovation Through Strategic HR, IHRIM Press

Systems: Oracle PeopleSoft, Ulitpro, ADP, Paychex, Employease, MS Office

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