Human Resources

Clinton C. Wells

**** ******* ****, ************, ** 23188 • 757-***-**** • *******.*.*****@*****.***

Objective

To obtain a position in human resources which will utilize proven skills developed through my professional and educational experiences.

Education

Old Dominion University, Norfolk, VA August 2003 - May 2008

Bachelor of Science in Business and Public Administration, May 2008

Major: Management

Related Work Experience

IKON Office Solutions, Richmond, VA

Account Executive

April 2009-Present

• Developed and implemented proper solutions to customers that integrated IKON technologies with customers needs.

• Proactively developed new customer contacts, analyzed leads, and participated in increasing revenue with current accounts.

• Promoted products and represented the company at off-site customer meetings.

• Maintained and tracked all records of account activities in sales database.

• Served as first line of contact with customers.

• Exhibited leadership within team to direct projects and training on new products.

IKON Office Solutions, Richmond, VA

Customer Equipment Specialist

December 2008 - April 2009

• Provided equipment training to customers and employees on new products and services.

• Supported sales team through pre-sales equipment analysis and consultation.

• Met with customers to sell refinancing of existing equipment that was at lease-end.

• Provided technical support and equipment expertise during sales calls.

• Promoted products at off-site meetings with customers.

Enterprise Rent A Car, Chesapeake, VA

Management Trainee

May 2008 - November 2008

• Developed relationships with customers to ensure high customer retention and satisfaction.

• Sold benefits of products and services to customers and local businesses.

• Analyzed financial, inventory and administration reports in order to forecast demand and develop financial goals.

• Provided daily reports to track branch progress in meeting monthly goals.

• Operated satellite office and improved relations with local body shops and dealerships.

• Assisted in training new employees with branch operations.

• Ability to effectively work as part of a team as well as individually.

Enterprise Rent A Car, Chesapeake, VA

Management Trainee Intern

October 2007 - May 2008

• Provided exceptional customer service through understanding customer needs and issues

• Marketed to local and regional businesses to generate additional corporate accounts.

• Provided assistance in managing fleet inventory.

• Built organizational skills to handle a fast paced work environment.

• Ability to effectively work as part of a team as well as individually.

AAA Pools Service, Virginia Beach, VA

Manager

June 2005-September 2007

• Communicated effectively with customers in conflict resolution.

• Served as liaison between company and site specific community board of directors.

• Responsible for a staff of 4-5 employees.

• Implemented human resources policies with staff.

Activities

Interfraternity Council, 2005-2007

President January 2006-December 2007

• Served as liaison between Old Dominion University and Interfraternity council.

• Established minimum grade point average academic standard for fraternities.

• Aided in revisions to recruitment; average chapter sizes increased by 50%.

• Assisted in establishing events that promoted positive cooperation between four Greek councils.

• Created “ODU Easter Egg Hunt,” an annual community service event that utilized multiple student organizations.

• Received awards in Council Management, Membership Recruitment, and Academics from Mid-American Greek Council Association.

Tau Kappa Epsilon International Fraternity, 2003-Present

President August 2004-May 2005

• Served as chapter liaison to national headquarters and Old Dominion University.

• Assisted in eliminating debt and maintained positive financial reports.

• Instituted recruitment techniques that increased chapter size by 100%

• Integrated goal setting and performance.

• Established relationships with student organizations.

Member of Dean of Students Leadership Council 2006-2008

• Acts as advisor to Dean of Student Affairs.

Office of Student Activities and Leadership Applicant Review Board

• Reviewed resume's in applicant pool for open positions within office.

• Interviewed applicants to discuss qualifications and goals to determine the best qualified.

• Presented recommendations to upper level management.

Awards

Old Dominion University Greek Senior Award 2008

Old Dominion University Greek Man of the Year Award 2008

Office of Student Activities and Leadership Outstanding Leadership Award 2007

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