James Muffoletto
Prospect Heights, IL 60070
***************@*****.***
Objective
To make a difference in general aviation by demonstrating my unique abilities to analyze, inspect, diagnose, and accurately repair aircraft in accordance with manufacturer’s maintenance manual procedures, FAA standards and practices in an efficient manner.
Education
o Fox Valley Technical College – Technical Diploma
• Airframe and Powerplant License
o William Rainey Harper College - Fall 2004 – Spring 2005
• General Education Studies
o High School - St. Johns Northwestern Military Academy – High School Diploma – June 2004
• Responsible for Information and Security
• JROTC Leadership Education Training I, II, &III
o Powered Industrial Truck Certification (Illinois MHS inc.), Certified Aerial Lift Operator (CFR 1910.178.)
Professional Skills and Training
o Interpret wiring diagrams, blueprints, and maintenance manual procedures provided by manufacturers in servicing and repairing aircraft engines, airframe systems, and structures
o Demonstrate technical abilities in inspections, repair, maintenance, preventive maintenance, alterations, troubleshooting, rebuilding, and overhauling of aircraft, engines, and other major components
o Analyze and diagnose aircraft system problems by conducting non-destructive testing methods
o Determine if an aircraft or components are in airworthy condition and provide the owner/operator with a list of discrepancies of items that need replacement or repair in order to maintain aircraft in an airworthy condition in accordance with the FAA
o Remain compliant with service bulletins and airworthiness directives to keep aircraft in an airworthy condition
Work Experience
Hewitt Associates / Spherion -Lincolnshire, IL - 09/08-03/09
o Customer Service Associate
• Played a key role in increasing retention as well as satisfaction rates
• Acknowledged for unwavering commitment to providing exceptional customer service
• Cultivated positive and enduring relationships with customers
• Responsible for the management of time sensitive cases that required follow-up
Stagehands Union Local No.2 - Chicago, IL - 07/05-09/08
o Theatrical Stagehand
• Followed stage designer’s blueprint to meet sound and lighting specifications for venue events
• Communicated with production manager to suitably operate spotlight on queue
• Conducted and completed team operation projects in accordance with set designs