Customer Service Administrative Assistant

Kelly Anne Leaser

P.O. Box *** Main Street

***** ******* ****** ****

Palmyra, Indiana 47164

Home: 812-***-****

Cell Phone: 502-***-****

******@***.***

________________________________________

EDUCATION Sullivan University Louisville, Kentucky

Working toward Bachelor degree in Information Technology

Spencerian College Louisville, Kentucky

• Associate of Applied Science degree – Healthcare Reimbursement Specialist

• Medical Coding Specialist

• On-site externship at Norton’s Louisville Arm and Hand

Indiana University Southeast New Albany, Indiana

Majored in Business

Concentration: Accounting

Minor in German and Spanish

Calhoun Community College Decatur, Alabama

Graduated Magna Cum Laude with three degrees:

• Associate of Applied Science degree in Computer and Office Information Systems

• Associate of Science degree in Business

• Associate of Science degree in Accounting

WORK HISTORY Connextions (Call Center) Jeffersonville, Indiana

Call Center Representative

Answer healthcare questions for WellPoint BlueCross BlueShield Members

Know all related systems and document calls

Humana Louisville, Kentucky

Administrative Assistant

Data Entry and performing MS Excel functions

Clerical Duties and use of Lotus Notes

Filing

U.S. Census Bureau Jeffersonville, Indiana

Data Transcriber

Data transcribe or key census information

Perform functions when keying information on forms

SHPS Louisville, Kentucky

Customer Service Representative

Enrolled various clients in their health insurance

Helped clients with FSA (Flex Spending Accounts) and commuter

Cracker Barrel Corydon, Indiana

Cashier

Handle money transactions

Answer phone and use paging system

Deal directly with customers and their needs

COMPUTER Microsoft Word, Excel, Access, PowerPoint, Outlook, Lotus Notes

HONORS Calhoun Community College

• Member of Phi Theta Kappa, International Honor Society

• National Dean’s List

• Most Outstanding Student Award – Computer and Office Information Systems -1997

• Who’s Who Among America’s Junior College Students

Contact this candidate