Human Resources Customer Service

ELIZABETH H. MADURA ** Fox Run, Glen Gardner, NJ *8826

*****.******@*****.*** • M: 908-***-****

Highly detailed self-starter with 3+ years’ experience providing HR support in training, recruitment, employee relations, and benefits.

Expertise managing multiple priorities simultaneously, conducting audits, meeting deadlines, and providing outstanding customer service.

Proven ability to work effectively and partner with management.

Processed payroll accurately and created payroll reports for accounting and finance departments.

Valued leader and contributor to project and cross-functional teams.

Deliver new hire orientation, ethics, and threat detection training.

Experience processing worker’s compensation, family medical leave (FMLA), and short and long-term disability paperwork. Core Competencies

• New Hire Orientation

• Payroll

• Recruiting

• Employee Relations

• Benefits Administration

• Training

• Compensation

• Office Administration

• File/Report Management

• Customer Service

EDUCATION

Bachelor of Science in Human Resources Management St. Louis University, St. Louis, MO

Studied Abroad One Semester, Imperial College, London, UK

PROFESSIONAL EXPERIENCE

OBANTA, BRIDGEWATER, NJ 2011–2012

Human Resources Manager

Provide human resources support for company that provides behavioral psychological treatment for people with +100 employees. Process company-wide payroll, benefit enrollment forms, and FMLA/leave paperwork. Recruit, organize and conduct new hire orientation. Organize various employee trainings. Update and maintain employee personal and medical files. Rewrote the employee handbook and code of conduct. Implemented a new payroll system and time tracking system. Prepare and deliver employee improvement plans. Assist with various audits including: JACHO, DAS, and Department of Mental Health Services. Maintain a close working relationship with the legal department.

• Successfully rewrote the employee handbook.

• Implemented new computer systems for employees to easily access important company materials.

• Helped the company double in size within seven months.

• Formalized the recruiting, new hire, and employee training processes for the various audits.

KULLMAN BUILDINGS CORP., LEBANON, NJ 2010–2011

Human Resources Coordinator

Provided human resources support for company that manufactures and sells modulars with 200+ employees. Processed company-wide payroll, benefit enrollment forms, and FMLA/leave paperwork. Organized and conducted new hire orientation and computer training. Served as primary contact and liaison for two temporary agencies, track temporary employee hours, and monitor potential co-employment issues. Partnered with shop managers to monitor and track employee project hours and leave time. Maintained employee files and audit I-9 forms. Reconciled benefit invoices and resolve claim discrepancies ensuring accurate records.

• Created and maintain Time and Attendance Reporting System that improved production reporting.

• Saved $300.00 per month by identifying employees incorrectly entered into benefit system.

• Identified and corrected problems with I-9 forms resulting in savings of $5K+.

• Successfully planned and executed company holiday party in less than two weeks.

U.S. FOODSERVICE, ALLENTOWN, PA 2009–2010

Human Resources/Payroll Coordinator

Processed payroll for 400+ employee for food distribution company. Recorded and tracked workers compensation, FMLA, and short/long-term disability claims. Conducted new hire orientation, ethics, and anger management training. Performed I-9 audits and assisted with EEO and OSHA/safety audits. Managed company wellness program and promoted initiatives encouraging healthy lifestyle choices.

• Key contributor to company receiving national recognition for achieving healthier employee lifestyles.

• Saved $10K+ by identifying and correcting problems with I-9 forms.

• Reorganized and prepared 400+ employee files for corporate audit within two-months.

ADDITIONAL CREDENTIALS

Proficient in Paychex, PeopleSoft, Kronos, Lotus Notes, MS Word, Outlook, PowerPoint, Excel, and E-time

Member – Society of Human Resource Management (SHRM)

Community Service/Volunteerism – Sunday School Teacher for First Communion Preparation; Volunteer at hall for retired priests; Earned Silver and Gold Girl Scouts Awards; Supervised two Girl Scout troops

Contact this candidate