Professional

Skills

 Microsoft Professional Office 2007

 Microsoft Windows

 Medical Transcription Course

 Internet Explorer

 Confidentiality

 Personnel Supervision

 General Office Procedure

 Production

 Typing (60+ wpm)

 File Management

 Correspondence

 Data Entry

 Clerical

 Customer Service

 Billing Office Assistance

 Telephone Skills

Education Associate of Arts Degree/Medical Transcription Diploma

Employment

Skills

 Proven ability and experience to work in a variety of positions

 Maintained excellent skills in patient intake and confidentiality

 Diplomatically handled patient/psychologist introductions

 Efficiently kept patient files and staff meeting notes

 Followed instructions well and made decisions with no supervision

 Motivated and supervised 5 employees on daily basis in mental health office

 Successfully trained new employees for variety of positions

 Delegated responsibilities to employees to meet company’s expectations

 Effectively used company sponsored training to lead a group of 6-10 individuals regarding Employee Involvement

 Maintained excellent attendance record for over 22 years

________________________________________