Project Manager Management

CURTIS R. BARD

*** ******** *****, ******, ** ***32

317-***-**** isaypk@r.postjobfree.com

SUMMARY

Senior Information Technology Executive with over 20 years experience as an architect of leading technologies/ infrastructures and implementation of complex information technology (IT) projects. Demonstrated high level of sustainable results in execution, transition, delivery time, and financial savings related to IT initiatives and processes. Responsibilities spanned the entire management lifecycle, including project planning and implementation, budget adherence, and resourcing. Served as key resource for driving new IBM business offerings for delivery in both e/Business Hosting and Service Product Line Development.

PROFESSIONAL EXPERIENCE

INTERNATIONAL BUSINESS MACHINE (IBM), Armonk, NY 1993 – 2009

Senior IT Executive/Project Architect, 2008 – 2009

Developed solutions and managed infrastructure deployment, facilities planning, business operations, and process teams for delivery of network services, servers, and PBXs for a $1.6B business.

• Reduced cost by 40% to deployment, engagement, engineering and transition, by reengineering process and procedures.

• Reduced labor cost by minimum of 35% by utilizing IBM Global Resources in India, Brazil, China and other global centers.

• Collaborated with CIO and CFO on regular basis to review budgets, Service Level Agreements (SLA’s), outages and new business.

• Served as the primary liaison between user groups, system engineers and technical staff members that kept new or existing project on schedule.

• Managed budgets in excess of $1M and routinely executed projects on time and at or under budget.

• Developed new solutions for PBX implementation for the NiSouce Gas & Electric Company by installing new AVAYA PBX systems for digital and voice over IP at 130 locations and corporate offices. This resulted in an annual cost reduction for telecommunications of 25%.

Senior Technical Solution Architect, 1999 – 2008

Managed new and existing service offerings, and developed delivery models, cost cases, process flows and network configurations. Responsibilities included providing guidance to CIOs and CFOs for proposals for outsourcing their information technology to IBM.

• Developed and managed annual budget for eBusiness Hosting Services, reducing costs from $42M to $25M by utilizing global resources, reduction of sites, services offerings and life cycle maintenance.

• Developed/implemented highly successful, new IBM storage and server offerings for e/Business Hosting Services and Service Product Line Development.

• Led the delivery of IBM Global Support centers in India, Germany, China and USA that provided a more efficient support for customers globally.

• Served as Lead Architect of e-Business service offerings within IBM delivery of Facilities Services, Network Services, Support Services and Performance Services.

• Provided technical support for the eBusiness hosting services centers that were located at ATT, Qwest, Bell South and IBM.

• Led Network Operation teams to ensure deliverables were met and costed. Reviewed pre-sales solutions for external customers, verifying Network Operations ability to support those solutions.

• Created and managed post implementation transition and knowledge transfer requirements.

• Led integration efforts for development, deployment, and delivery organizations. Preformed technical quality assurance reviews and implemented mitigation strategies.

• Managed projects that re-optimized newly outsource accounts to IBM, including Sears, Equifax, BankOne, NiSource, Allstate Insurance, and Dean Witter.

• Lead project manager for the development of RMIS (Remote Management Infrastructure Service), storage and server services.

Curtis Bard Page 2

PROFESSIONAL EXPERIENCE (continued)

IBM (continued)

Transition Administration Executive, 1996 – 1999

Managed due diligence of new IBM outsourced customers, 3rd party vendors, and special project for senior management. Provided requests for proposals (RFP’s) by CIO’s and CFO’s for the outsourcing of their Information Technology to IBM Global Delivery Services.

• Reduced networking cost by $1M per month by utilizing new architect techniques to produce a more efficient configuration.

• Reengineered order information, asset tracking, and physical and logical builds of network configurations that improved the turnaround for new orders to the customers by 30%.

• Evaluated and made recommendations for new hires from outsourced employees.

Project Manager-Switched Services Support, 1994 – 1996

Led team of other Project Managers within the department that migrated customers to ADVANTIS Private Voice Network.

• Managed the ordering, installing, and testing of T1 circuits, while adhering to project schedule and deadlines.

Process Re-Engineering and Logical Configuration, 1993 – 1994

Led the establishment of the new processes and procedures for the merger of IBM and Sears networks.

SEARS TECHNOLOGY SERVICES, Chicago, IL, 1986 – 1993

Client Planner

Implemented IBM 3745 and 3720 FEP in all telephone company LATA’s across the United States.

• Led the disaster recovery for the network communications after the San Francisco earthquake and the Chicago telecommunication substation fire in 1989.

• Led the $50M consolidation of the telecommunication network for Allstate, Coldwell Banker, Sears, Dean Witter and Discover Card Services.

CERTIFICATES AND TRAINING

Master's Certificate, Project Management, George Washington University, Washington DC.

Associate Certificate, Southeast Community College, Milford, NE.

Currently: Working on PMP (Project Management Professional) certifications.

IBM Global Campus: Global Service Method Fundamentals, GSMF100B, Client Consulting or IT Architect Profession, ITA06, Project Management Orientation, PM54D, MS Project 98, Lotus Smart Suite, Lotus Notes, SAGE, Business Systems Re-engineering, and Project Management & Networking Skills Academy.

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