Goal Focused Professional

Angelic L. Cole

**** ****** ***., **. *****, MO *3130

314-***-****, *******@*****.***

Profile

Goal focused professional seeking opportunities within the Medical Billing and Insurance industries. Skilled in collections, account reconciliation, insurance verification, and customer service. Clear, poised communicator with the ability to develop effective strategies, and coordinating efforts for positive results. Needs focused, discerning problem solver; advocate for professional development, career and personal accountability

Education

Sanford-Brown College Hazelwood, MO

Diploma, Medical Billing and Coding 5/2009

Related Courses and Skills

Medical Terminology, Health Information Management, Medical Insurance and Billing, Medical Law and Ethics, Coding and Billing, Human Anatomy and Physiology, Health Data and Alternative Care Setting, ICD-9 Coding, CPT Coding, Medical Coding Application

Skills

* Word processing in Word and WordPerfect

* Spreadsheet generation with Excel

* Presentations using PowerPoint

* Database design and maintenance using Access

* Keyboarding at 50 words per minute

* 10-Key by touch

* Accounts Receivable, Accounts Payable

* Internet research and e-mail correspondence using Explorer

* Experienced in use of PDF files

Professional Experience

**NHC Healthcare - Externship, St. Louis, MO

April 2009 – May 2009

* Proficient at inpatient and outpatient coding, maintained exceptional organization of medical records, set up and breakdown medical record files upon admittance and discharge

* Efficiently obtained, entered, and updated patient demographics and insurance

* Actively correspond with other HIM departments in other facilities, interact with central supply

* Filed papers, greeted patients, proficient with company’s intranet system

**American Family Insurance, St. Louis, MO

Feb. 1999-Aug. 2008

Regional Legal Clerk

* Setup, close and suspense files, computer entries, handle incoming and outgoing mail, pay bills

* Excellent customer service skills while handling phone calls and messages

* Responsible for training employees, typing form letters, agreements, and report requests

**Manpower, St. Louis, MO

June 1995-Feb. 1999

Various Assignments

* Data entry

* Receptionist

* Housekeeping

* Assembly line

* Filing

**MasterCard Intl., St. Louis, MO

April 1990-June 1995

Telephone Customer Service Rep

* Program troubleshoot and train on POS terminals

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