Customer Service Manager

Andrew S. Parham

** ****** ***

Verona, New Jersey

Phone: 781-***-****

Email: ******.******.**@*****.***

Education: Drew University Madison, New Jersey 2011

Bachelors in Economics with a concentration in Money, Banking & Finance; Minor in Political Science

Major Courses:

-Intermediate Microeconomic Theory, International Business, Economics of Business and Sustainability, Intermediate Macroeconomic Theory, Economic Methodology and Introductory Econometrics, Money Banking and the Macroeconomy, Corporate Finance, American Economic Development.

-Environmental Science.

Wall Street Program Drew University Prof. Mark Tomljanovich

Review of financial instruments, financial markets and financial history. Speakers included; CEO of the NYSE, CIO of JP Morgan Chase, SEC regulator, and Barclay’s bonds trader. Visits to the Federal Reserve Bank of New York and the trading floor of the NYSE. Received B+.

Member of the “Drew Blood” Ultimate Frisbee Team

Member of the “All State” intramural flag football Team

Work Experience:

Bagelwich Bagels & Deli Verona, NJ May 2010 – August 2011

Snack Bar Manager

Responsibilities include cash reconciliation and management. Scheduling and management of employees and training.

Kings Supermarket Chatham, NJ June 2009 - August 2009

Deli Clerk

Responsible for filing customer’s orders, cleaning all equipment, creating prepared food.

Stop & Shop Madison, NJ June 2008 – August 2008

Meat department clerk

Responsible for restocking and pricing all meat and related frozen food.

Gary’s Wine & Liquor Madison, NJ June 2008 – August 2008

Cashier/Beer Attendant

Responsible for customer service and restocking shelves. Manage keg orders.

Computer Skills:

-Microsoft Office: Word, PowerPoint, Excel, Internet Explorer.

-Apple: OS X Lion, Pages, Safari, iCal

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