Administrative Assistant

Dottia M Cortez

*** ****** **.

San Fernando, CA 91340

818-***-****

***********@*****.*** – *******@*****.***

Qualifications General office skills including typing, computer skills using MS word, Internet savvy, Excel, QuickBooks, and 10 key by touch. Exceptional organizational skills, attention to detail, Devoted, hard worker, quick learner, and great team member. Excellent customer service and an individual who works extremely well under pressure and in multiple project environments.

Education 1999-2002 Mission High School, San Fernando – Diploma

Work Experience 2009 – 2010 A World of Awnings & Canopies Sun Valley

Office Assistant

• Answer phones, schedule appointments, customer service reimbursement, open and close accounts, dispatching, receive and process payments, email, data entry, enter and pay bills, read blue prints, file, fax, place orders, and create proposals

2005 – 2006 Primus Financial San Fernando

Customer Service

• Answer phones, schedule appointments, customer service, data entry, process loans

2003-2004 Vons Mission Hills

Cashier

• Cashiering, customer service, deli, night crew, and bookkeeping.

2001-2003 G & G Sand & Gravel Simi Valley

Receptionist

• Answer phones, file, fax, copy, mail, data entry, schedule appointments, errands, dispatching, and customer service.

2001-2002 Superior Warehouse Pacoima

Cashier

• Cashiering, bakery, greeter, clerk, and customer service.

2000-2001 Garcia’s Trucking Simi Valley

Receptionist

• Answer phones, file, fax, copy, mail, data entry, schedule appointments, errands, and customer service.

References Available upon request

Unemployment gap 2006-2009

I was overseas with my sister taking care of my niece.

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