Customer Service Representative

Latasha T. Jeter

**** ****** **.

Shreveport, LA 71109

(318) 635- 4629

Alternate Phone: 318-***-****

*********@****.***

OBJECTIVE: Aspire to join a reputed organization as a customer service representative to serve with best of my professional efficiencies.

PROFESSIONAL EFFICIENCIES

• Substantial experience and outstanding skills in customer service.

• Dedication and drive as a hard- working individual.

• Ability to manage multiple tasks in a pressured environment.

• Excellent communication skills.

PROFESSIONAL EXPERIENCE

Divinity Medical Services, Shreveport, 2011- Present

(Personal Care Attendant)

• Assist clients with daily responsibilities, meal preparation and light housekeeping.

• Non-medical in home care and assistance for the disabled and senior adults.

• Friendship and companionship for seniors and loved ones.

Holy Angels Residential Facility, Shreveport, 01/2010- 04/2010

(Direct Service Worker)

• Provide good personal hygiene by helping the patient with shampooing, bathing, nail care, mouth care, and other personal care according to the patient’s care plan.

• Provides and promotes good nutrition by assisting with food and fluid, preparing meals and giving special diets when necessary.

Alltel Telecommunications, Shreveport, 09/2007- 04/2008

(Customer Service Representative)

• Assist customers with daily billing questions.

• Sold many wireless product and features.

• Ensure that customers receive high standard services.

• Offer best solutions, refunds and discounts on wireless services.

Brookshire’s Pharmacy, Shreveport, 02/2007- 08/2007

(Pharmacy Clerk)

• Answered and received telephone orders in person.

• Updated daily and monthly information on the computer.

• Completed pharmacy forms and logs.

• Maintained inventory and invoice information.

• Maintained an accurate cash register on a daily basis.

Bombay Company, Shreveport, 10/2006- 01/2007

(Sales Associate)

• Recognized, priced and stored merchandise.

• Stocked all the products on the shelves in a well manner.

• Handled ordering, checked deliveries and restocked shelves.

• Responsible for handling all cash register duties.

Hollywood Casino, Shreveport, 04/2003- 12/2003

(Hostess/ Cashier)

• Greet and seat all customers in a professional and friendly manner.

• Effectively handle many customers at once within a very popular restaurant.

• Assist in preparing the dining room for any upcoming functions.

• Handled monies such as comps, cash, and credit cards.

EDUCATION:

Southern University at Shreveport, 08/2009- Present (Respiratory Therapy)

COMPUTER SKILLS:

Proficient in the following computer applications:

• Internet Explorer

• HTML

• E- MAIL

• MS Word

• Adobe Acrobat

• Internet Research

REFRENCES:

Available Upon Request

Contact this candidate