Mobile: +91-859******* - Delhi

+91-939******* - Hyd

E-mail: irnh8b@r.postjobfree.com

Sapna Thakur

Objective

To secure a challenging and promising position in Accounting and Insurance field that offers opportunities for growth. I am looking to apply my knowledge from my previous work experience in accounting and insurance to achieve organizational goals.

Key Skills

Good Knowledge of Property & Casualty Insurance (IIA certified in P&C)

Good knowledge of Insurance and Reinsurance domain.

Working knowledge of Sics/nt, EDMS (Electronic Data Base Management System), TRAC

applications which provides all administrative functions in Technical accounting.

Working knowledge of OPUS (Open Property Underwriting System) and Genius applications in Claims Process.

Strong adherence to Commitments, focus on Execution/Implementation with high Speed &

Energy.

Professional experience

Torus-Analyst of Claims Messaging

Worked as Analyst of Claims Messaging in Torus Business solutions.

(Nov 2010-Sep2011)

Work Types handled in Torus.(Claims Process)

Successfully handled the migration process in Torus (Glacier acquisition).

Reconciliation of Claims for Property line of business.

Rectification of Claims created in Genius.

Creation of First notification of Loss reported.

Loss runs formation in a specified format for property line of business.

Preparation of various claims reports using Genius application for reconciliation process.

Documentation – Created standard operating procedure (SOP) for messaging team.

Responsibilities:

Single handed responsible for the reconciliation of Financials for Property LoB.

Responsible for imparting training to new hires and other team members.

Responsible for Floor support for new hires.

Regular interactions with the clients for the resolution of queries and process improvements.

Genpact– Senior Process Associate

(Sept, 2007 – Oct 2010)

Worked as a Technical Accountant in Swiss Reinsurance COE.

Work types handled in Genpact:

Analyzing the Statement of Accounts received from the client.

Assessing our share of Loss and Premium from the total amount Loss and Premium reported as per the contract wordings.

Uploading the premiums, loss, reserves and other financials on the legacy system as per split in Line of Business.

Examining the outstanding payable balances on the business partner ledger.

Generating the payment requests for the payable balances.

Worked for cash allocation and collections team at the same time.

Regular interaction with the customers (Swiss Re Officials) regarding the matrices and process improvements.

Sending Direct contact letter to the brokers and customer in case of any discrepancy.

Exposures to the various kinds of accounts within broker and non-brokered and handled the ownership of some Complex Accounts.

First level indexing for documents received through scanning or mails and sends them to respective pool to facilitate timely file allocation to the team.

Responsibilities:

Responsible for processing and managing accounts for new business in the process.

Process Reporting to the Clients.

Responsible for managing the new hire’s internal query resolution and their knowledge base.

Handling the queries for downstream processes like Cash Allocation and collections.

Responsible for cross-training the personnel from the Cash Allocation Team.

Delinquent Account chasing process.

Responsible for booking complex accounts (one account takes 8-10 days for processing).

Responsible for meeting the process KPIs.

Education

2008-2012 PGDBM in HR from IMT Ghaziabad (Results awaited).

2004-2007 B.Com (P) Delhi University.

200*-****-**+2 from Kendriya Vidyalaya, New Delhi, India.

Technical Education

Lean tested and Certified.

IIA Property & Casualty Certified.

Rewards & Achievements

Bronze award for high productivity.

Awarded as BPL player of the series for giving highest productivity in the team.

Won 2 spot awards for showing good dedication and hard work towards work.

Recognized with a Spot Award for the ‘Best trainee’, and for helping other new joiness during training period.

Assigned to the new business from Armonk location in the process by the manager

within a vintage of less than 1 year.

Actively Participated in the social Organization Run by GENPACT as A “ Disha”.

Personal Details

Date of Birth: 25th April,1986

Nationality: Indian

Gender: Female

Marital Status: Married

Languages Know: English and Hindi

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