Dear Sir/Madam,
I am extremely interested in applying for the position that you have advertised within your company.
I am a very capable person that has gained many experiences and qualities through previous employment. These include, flexibility, punctuality, attention to detail, working well under pressure, the ability to meet all deadlines, working well as part of a team and as an individual, using own initiative, being sensitive to the needs of others, loyalty and efficiency.
Coming from such a multi-cultural society as the United Kingdom, I have met people from all walks of life and cultural backgrounds. This has helped me in becoming the accepting person that I am and I very much endeavour to apply equality in the work place as well as in everyday life.
My computer skills are of an above average level. This has been developed through my schooling as well as many years of working in the administration field. Every work place that I have been part of has had their own in-house database, thus I am used to learning, using and being able to maintain databases that are foreign to me. I am very familiar with using the Microsoft Office Package and internet explorer also.
I feel that working as part of your team would be very interesting for me in many respects and would allow me to further my knowledge, develop my skills and meet new professionals and people. I am confident that having me as part of your team would be beneficial for your company as I have many aspects to my character and experiences that would allow for the smooth running of the business.
Thank you very much in advance for considering this application.
Yours faithfully
Farheen Jakhura
EDUCATION________________________________________________________________________________
University of East London Law School (2001 – 2005). London, UK
§ HND in Criminology
§ Courses taken: Criminal Law, Constitutional law, Crime and Deviance, Prison Studies.
§ Obtained full time employment in order to fund and complete the course year part-time.
§ Efficiently managed an increasing work load and created a sustainable balance between part time employment and the HND.
Old Palace School of John Whitgift (1991 – 1998), Croydon, UK
§ A Levels
Achieved BCC in English Literature, Home Economics, Classical Civilisation
§ Old Palace School of John Whitgift (1991 – 1998), Croydon, UK
§ GCSE
§ Achieved A-B Grade in 11 GCSEs
EMPLOYMENT_____________________________________________________________________________
Westminster City Council, Educational Psychology Service & The Specialist Teaching Team (2005 – 2007), Personal Assistant, London, UK.
§ Provided a high quality and pro active support role in the management of daily business of psychology service department and the Specialist Teaching Team.
One Stop Services, Vertex (Westminster City Council) (2003 – 2005), Customer Service Officer, London, UK.
§ Acted as the ‘middle office’, dealing with customer complaints both verbal and written (via email and letter).
§ Liaising with colleagues from all departments of the Council and also customers.
§ Acting as a Customer Services Officer (One Stop Officer), aiding the public with all council related issues.
§ Helping management with recruitment of new members of staff.
§ Being part of a small team that would train these new members of staff
SKILLS_____________________________________________________________________________________
IT - Microsoft Word, Excel, PowerPoint, Access, typing at 55wpm.
Excellent analytical and organisational skills, leadership and managerial skills, strong verbal and written communication skills: influencing, presentation, team-work, methodical approach to work.
COURSES AND TRAININGS__________________________________________________________________
ICT (computing) Course passed in 1998
Course on diffusing the anger of customers attended in 2005
Microsoft PowerPoint course taken in 2005
Various other courses taken related to the departments I was working for. These courses were both related to the administration side and also the families that were clients of the service that was provided.
INTERESTS_________________________________________________________________________________
Travel, reading books, music, museums, art.