Senior Level Administrative Assistant with Marketing Background

Jennifer A. Lorence

*** ******* **** **** ∙ Westfield, IN 46074 ∙ H: 317/399-6048 ∙ C: 724/822-0013 ∙ Email: *.*******@****.***

SUMMARY

An administrative and marketing professional with accountability to upper level management. Strong account management skills with an eye for detail. Customer service driven with the ability to adapt to changing business processes and direction. Experience in both the for-profit and nonprofit sectors.

WORK EXPERIENCE

Marketing Assistant 9/08 – 10/09

Prairie Landing – A BHI Senior Living Community

• Supported sales team and managed Welcome Center.

• Coordinated marketing efforts including print media and direct mail

• Planned off-site and on-site events and coordinated all aspects of events including contracts, invites, food, take-aways

• Initial authorizer of all purchase orders and invoices

• Managed set up of new office and initiated contracts with local vendors

Leasing Administrative Assistant 8/07 – 6/08

Gateway Center – A Hertz Investment Group Property

Supported the Director and Manager of Leasing for a 1.5 million+ square foot multi building office complex in Pittsburgh.

• Prepared initial proposals for prospective and renewing tenants.

• Maintained Leasing Department calendar.

• Assisted in the coordination of tenant activities and outings.

• Assisted Design and Construction Department - proofing design plans and attending construction meetings

Sales & Marketing Coordinator 3/05 – 8/07

S&A Homes – Western Pennsylvania Region

Managed the advertising campaign for the region and performed various additional office duties.

• Provided support to sales staff.

• Oversaw the bi-weekly payroll, maintained office supplies and vehicle records.

• Edited the Western Region portion of the S&A website.

• Coordinated bringing new developments on line including signage, sales trailers and marketing materials.

Realtor® – Prudential Preferred Realty (Pennsylvania license) 8/04 – 3/05

Program Specialist 7/98 – 11/03

AARP Legal Services Network, a program of ASI Services, Inc./AARP

• Managed the retention and orientation of approximately 1,000 attorneys within the program.

• Increased attorney retention from 63% to 81% in four years and monitored weekly revenue of approximately $20,000

• Implemented and adapted orientation programs to various mediums and wrote orientation script

• Developed geographic sites to enhance attorney coverage and bring increased value to AARP members.

• Represented program at national conventions and targeted regional events.

Administrative Assistant 1/94 – 6/98

The ChadKo Group, Inc.

Provided support to sales team and tax specialists in order to obtain new clients and process current reviews.

• Developed direct mail campaigns to create sales leads and designed database of closed accounts as follow-up resource

• Interviewed clients’ employees to obtain information regarding industrial processes.

Market Research Analyst 11/91 – 12/93

Deckmann Associates

• Created, wrote and edited monthly patient satisfaction report for a large hospital.

• Maintained primary contact with client.

• Developed sales leads through targeted mailings and cold calling.

EDUCATION and TRAINING

Bachelor of Arts, Business Administration/Marketing – Westminster College, New Wilmington, PA – May 1991

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