Graphic Design and All-Around Support

::Skills::

- Graphic design, including freehand and digital illustration, digital photography and editing; copy writing and editing (technical, end user, and marketing); web design and maintenance (HTML, Wordpress, Joomla, Wix), SEO/SEM; social media; multilingual typesetting.

- Written and oral communication (including business writing for ESL); editing; spreadsheets, databases, financial and production reporting; accounts payable and receivable; multi line telephone systems; event and travel arrangements; scheduling; customer service, training, and support; records management.

- Programs: Microsoft Office (Word, Excel, PowerPoint); QuickBooks; SalesForce; ACT!, Exact MAX, Crystal Reports, Hagen; Adobe Creative Suite 4 (Illustrator, Photoshop, InDesign, Dreamweaver (code and design; HTML, ASP, and CSS), Fireworks, Flash, Acrobat); Quark Xpress. Some experience in audio and video editing, PHP, ActionScript 2 and 3.

::Work History::

Monroe Staffing, Manchester NH, Jan. 2012 – present

Assistant Account Manager, Concord Litho, Concord NH

• Multi level support to fundraising division

• Art library management for graphic design departments in NH and MD

Natural Technologies, Inc., Auburn NH; Oct. 2011 – Dec. 2011

• NH Return To Work Program/On The Job Training

• Vendor qualification; high volume phone calls

Remembered Voices LLC, Exeter NH; Sep. 2009 – May 2011

Creative Director

• Design and copy writing of brochures, presentations, educational videos, training manuals

• Web design, management, analytics, SEO, and implementation of vendor designs

• Online and print advertising; email marketing

• Customer support

• Script, voice, and audio editing for interactive voice response program

• Project advisory board, prior to company launch

SleepNet Corporation, Hampton NH; Jan. 2001 – Nov. 2009

International Sales Representative/ Clinical Specialist

• In-house sales, service, support, and documentation for international and national customers

• Order processing, reporting, export documentation, collections

• CRM data management and customization

• Product manuals in multiple languages; diagrams and product Illustrations

• Print collateral, sales support, packaging, trade show graphics, print advertisements

• Trade show logistics and lead response, up to 7 shows annually

• Web maintenance: sleep-net.com (information and image updates)

• Product development

J P Sercel Associates, Inc., Hollis NH

Jun. 1996 – Jan. 2001

Sales & Marketing Associate

• Graphic design: print collateral, trade show graphics

• Reception; multi line telephone system, typing, dictation, filing, shipping, travel arrangements

• Administrative support for international, national accounts, including service quotations

• Accounts receivable/payable

• Advertising, press releases

• Trade show logistics and lead response, 4 shows annually

::Arts and Community::

Manchester Art Commission; 2011 – 2012

Volunteer

Lend Us Your Ear; 2011

Graphic design: print collateral, sales support, trade show graphics

• Maintenance of Wordpress web site; social media; email marketing

• Audio collection, editing and posting of 700+ clips

House of Goings-On; 2009 – current

Scheduling and event management of sound events

Eagle Eyes Manchester; 2009 - 2011

Volunteer with skate park clean up and mural projects

119 Gallery; 2006 – current

Member, volunteer

Underground M.A.P. Project; 2008 – 2009

Scheduling and event management of art and sound events

Monastery Artists Collective; 2006 – 2008

Scheduling and event management of art and sound events

::Education::

Savannah College of Art and Design, Savannah GA 1989 - 1990, 1991 - 1992

Major: Illustration. 3.8 GPA. S.C.A.D. and Francis Larkin McCommon scholarships.

::Other Interests::

Literature, cult films, science, language, strange pop culture. Performing musician.

::Curriculum vitae and references upon request::

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