Access Control Technician

Tracy Hicks

**** ******* ***. ● Winter Haven, FL 33881 ● iqt6wn@r.postjobfree.com ● 813-***-****

Objective:

To obtain a position with an organization where 10 years of technical expertise, superior problem solving abilities, and excellent interpersonal skills are necessary to propel organizational growth.

Skills:

• Test and construct electronic circuits

• Install point-to-point wiring, wire harnesses, wire connectors, and structured cabling

• Surface mount soldering skills

• Configure, troubleshoot, repair and load software for PC’s, printers and mechanical equipment

• Skilled in the use of hand tools and electronic testing equipment for repairing, testing and installation

• Reads and understands schematics, blueprints, and PLC ladder logic programs

• Assemble/disassemble PC’s and other electronic devices to the component level

• Installation of PC hardware/software and mechanical parts

• Ethernet networking

• Install, test, configure, and maintained Security and Fire Alarm systems

• Proficient in Microsoft Word, Excel, and PowerPoint

• Strong oral and written communication skills

• Installed CCTV equipment, Access control systems both electronic and electromechanical

• Installed, tested and repaired phone, intercom, and satellite communication systems

• Test and repair Electronic, hydraulic and pneumatic control systems

• Familiarized with low voltage systems, solid state devices and digital electronic

• Skilled with use of DOVM and Oscilloscope testing equipment

• Expert problem solver, high level of work ethics

• Selected by management to train new personnel on processes and procedures

• Supervised Service team for Security Alarm Company.

• Loss Prevention Supervisor for 7 employees, did scheduling, payroll, and annul evaluations

• Designed lay out for wiring and placement of devices for new Security system set up for several large and small businesses

Education:

ITT Technical Institute – Orlando, FL 2011-present

Pursuing Associate of Science Degree in Computer and Electronics Engineering Technology

Remington College (formerly Tampa Technical Institute) – Tampa, FL 2010-2011 Diploma in Computer and Electronics Technology

• GPA: 3.68

• Recipient of the Honors and Perfect Attendance Award Certificates

Related Experience:

GTECH of Florida - Tallahassee, FL 9/2005- 7/2010

Field Service Technician II

•Installed and Repaired Lottery touch screen gaming Terminals and Printers

•Setup and programmed Satellite communication equipment

•Loaded and Upgraded Firmware and configured equipment

•Troubleshot, wired, and inspected Vending machine equipment

•Was team lead for my area, Trained new technicians as needed

•Assisted Retailers with training as needed

•Ran structured cabling as needed for each site

SimplexGrinnell – Tampa Fl 7/2004 – 7/2005

Installer Class A

•Installed wiring for Fire Alarm and safety equipment thou out Airport

•Installed, Programmed and tested addressable devices, circuit boards and panels

•Crimped and terminated wire connectors

•Worked without supervision

•Drilled and tapped holes, mounting all panels

•Serviced and repaired existing Fire systems at various customer sites

•Utilized hand, power tools, and power lift equipment to complete projects

Florida Door Control – Tampa, FL 2/2004 - 6/2004

Service Technician

•Installed Access control and Secured entry systems at customer sites

•Troubleshot, repaired and reconfigured existing equipment

•Installed CCTV software and hardware

•Repaired and replaced damaged parts on both electronic and electromechanical devices

•Serviced and maintained customer equipment

•Assisted with installs on large projects as needed

Xtreme Power Sports – Brandon, FL 9/2003 - 1/2004

Parts Service Tech

•Assisted customers to find correct parts for their motorcycles, ATV’s, and personal water craft

•Maintained inventory for the shop and place orders as needed to suppliers

•Performed special orders for customers and the shop and traced progress of orders

•Increased sales by promoting special orders for accessories and any specials the shop was running

•Maintained customer records of orders and repairs made on their equipment

•Assisted Technicians with repairs on large projects as needed

ADT – Tampa, FL 7/2001-6/2003

Service Technician

•Installed and programmed Security and Fire alarm equipment at customers location or resident

•Installed Access control and Secured entry systems at customer sites

•Troubleshot existing equipment to locate and repair problems

•Installed CCTV software and hardware

•Repaired and replaced damaged parts as needed

•Serviced and maintained customer equipment

•Assisted and trained other technicians in the field with installs and large projects as needed

Tracy Hicks

3304 Verbena Ave. ● Winter Haven, FL 33881 ● iqt6wn@r.postjobfree.com ● 813-***-****

Objective:

To obtain a position with an organization where 10 years of technical expertise, superior problem solving abilities, and excellent interpersonal skills are necessary to propel organizational growth.

Skills:

• Test and construct electronic circuits

• Install point-to-point wiring, wire harnesses, wire connectors, and structured cabling

• Surface mount soldering skills

• Configure, troubleshoot, repair and load software for PC’s, printers and mechanical equipment

• Skilled in the use of hand tools and electronic testing equipment for repairing, testing and installation

• Reads and understands schematics, blueprints, and PLC ladder logic programs

• Assemble/disassemble PC’s and other electronic devices to the component level

• Installation of PC hardware/software and mechanical parts

• Ethernet networking

• Install, test, configure, and maintained Security and Fire Alarm systems

• Proficient in Microsoft Word, Excel, and PowerPoint

• Strong oral and written communication skills

• Installed CCTV equipment, Access control systems both electronic and electromechanical

• Installed, tested and repaired phone, intercom, and satellite communication systems

• Test and repair Electronic, hydraulic and pneumatic control systems

• Familiarized with low voltage systems, solid state devices and digital electronic

• Skilled with use of DOVM and Oscilloscope testing equipment

• Expert problem solver, high level of work ethics

• Selected by management to train new personnel on processes and procedures

• Supervised Service team for Security Alarm Company.

• Loss Prevention Supervisor for 7 employees, did scheduling, payroll, and annul evaluations

• Designed lay out for wiring and placement of devices for new Security system set up for several large and small businesses

Education:

ITT Technical Institute – Orlando, FL 2011-present

Pursuing Associate of Science Degree in Computer and Electronics Engineering Technology

Remington College (formerly Tampa Technical Institute) – Tampa, FL 2010-2011 Diploma in Computer and Electronics Technology

• GPA: 3.68

• Recipient of the Honors and Perfect Attendance Award Certificates

Related Experience:

GTECH of Florida - Tallahassee, FL 9/2005- 7/2010

Field Service Technician II

• Installed and Repaired Lottery touch screen gaming Terminals and Printers

• Setup and programmed Satellite communication equipment

• Loaded and Upgraded Firmware and configured equipment

• Troubleshot, wired, and inspected Vending machine equipment

• Was team lead for my area, Trained new technicians as needed

• Assisted Retailers with training as needed

• Ran structured cabling as needed for each site

SimplexGrinnell – Tampa Fl 7/2004 – 7/2005

Installer Class A

• Installed wiring for Fire Alarm and safety equipment thou out Airport

• Installed, Programmed and tested addressable devices, circuit boards and panels

• Crimped and terminated wire connectors

• Worked without supervision

• Drilled and tapped holes, mounting all panels

• Serviced and repaired existing Fire systems at various customer sites

• Utilized hand, power tools, and power lift equipment to complete projects

Florida Door Control – Tampa, FL 2/2004 - 6/2004

Service Technician

• Installed Access control and Secured entry systems at customer sites

• Troubleshot, repaired and reconfigured existing equipment

• Installed CCTV software and hardware

• Repaired and replaced damaged parts on both electronic and electromechanical devices

• Serviced and maintained customer equipment

• Assisted with installs on large projects as needed

Xtreme Power Sports – Brandon, FL 9/2003 - 1/2004

Parts Service Tech

• Assisted customers to find correct parts for their motorcycles, ATV’s, and personal water craft

• Maintained inventory for the shop and place orders as needed to suppliers

• Performed special orders for customers and the shop and traced progress of orders

• Increased sales by promoting special orders for accessories and any specials the shop was running

• Maintained customer records of orders and repairs made on their equipment

• Assisted Technicians with repairs on large projects as needed

ADT – Tampa, FL 7/2001-6/2003

Service Technician

• Installed and programmed Security and Fire alarm equipment at customers location or resident

• Installed Access control and Secured entry systems at customer sites

• Troubleshot existing equipment to locate and repair problems

• Installed CCTV software and hardware

• Repaired and replaced damaged parts as needed

• Serviced and maintained customer equipment

• Assisted and trained other technicians in the field with installs and large projects as needed

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