Bianca Millicent Boles

(Candidate for PHR)

Email: iqkw8u@r.postjobfree.com Present Address:

Phone: 919-***-**** 6125 Stoney Brook Drive

Angleton, TX 77515

OBJECTIVE

Eager Human Resources professional recently moved back to the Houston, TX, area and seeking employment in training and leadership development or related field. Relevant Human Resources and Training experience including the Professional in Human Resources (PHR) certification. Willing to travel, and proficient in Microsoft Office Excel and Power Point, Web Ex, Pendulum, and Empliant. Strong skills in facilitation, public speaking, event planning, curriculum development, and communication.

EDUCATION

Peace College, Raleigh, NC

Bachelor of Arts: Human Resources and Leadership Studies

4.0 GPA

WORK EXPERIENCE

Sigma Electric Mfg., Garner, NC

Human Resources

• Created/Managed monthly expense report ranging between $100,000-$200,000

• Managed over 40 non-exempt employee paid time off

• Assisted in monthly new employee hire and safety orientation by preparing documentation, training new hires, and processing completed paperwork

• Evaluated/Enhanced current performance appraisal forms for Team Lead positions

• Developed power point for employee handbook additions/modifications

• Shadowed HR Manager for any company Employee Relations issues including worker’s compensation claims, employee conflicts, etc., absenteeism, etc.

Tammy Lynn Center, Raleigh, NC

Consultant

• Developed and administered a needs assessment survey for developing a performance management system

• Utilized survey results to develop a new performance appraisal form

• Created a HR best practices six module training guide and presentation on the new performance management system including coaching, performance documentation, how to use the performance appraisal, appeals process, rating errors, and employee developmental plans

Workplace Options, Raleigh, NC

Global Learning Solutions Specialist

• Developed Employee Assistance (EAP) curricula for over 50 seminar presentations ranging from professional and personal development to wellness

• Branded 100 plus presentations for clients

• Co-piloted training webinars

• Contact/pre-screened potential affiliates

• Submitted 75 plus fulfillment requests

• Distributed seminar materials

Headway Corporate Resources, Raleigh, NC

Junior Recruiter

• Pre-screened over 200 candidates for various positions with client corporations

• Searched over 1000 resumes for qualifications in various positions with clients

• Attached over 100 job orders to candidates

• Conducted initial interviews with qualified candidates

Boles p.2

Peace College, Raleigh, NC

Human Resources Assistant

• Upgraded orientation program from 2 hours to 2 half-day

sessions

• Created an online orientation presentation for new employees which acclimates the new hire to the company culture

• Developed buddy system for new employees

• Updated over 250 student payroll records

• Updated over 50 employee leave records

• Filed items in personnel and benefits cabinets

Peer Educator

• Enriched the classroom experience with interactive activities ranging from conflict management to personal development

• Planned each class agenda with the co-instructor

• Facilitated each class through activities, lectures, and discussion

• Documented attendance every class; 1.25 hour time span

• Graded student assignments based on a self-designed rubric

• Maintained records such as grades and participation

• Used MyPeace database for documentation

Consultant

• Created and administered needs assessment survey for improving member relations and organization practices for the Residence Hall Association

• Designed a consultation report including strengths, areas for improvement, and leadership best practices to combat the areas for improvement (e.g. team building exercises)

• Interviewed and mediated member relation issues including power dominance concerns, etc. using leadership best practices

AT&T North Carolina, Raleigh, NC

External Affairs

• Updated North Carolina company activity statuses for nation-wide company use via Microsoft Power Point

• Enhanced internal reports by creating/ adding sections that highlighted key activities, such as volunteering, for North Carolina AT&T

• Contacted employees for documentation and updates

STUDY ABROAD

Qatar University, Doha, Qatar

Student exchange program where students develop a research case based on content from her field of study. My topic examined leadership values and styles from varying cultures. Cultural sensitivity skills enhanced as well as global business etiquette.

International Perspectives on Work, Italy

Individuals visit corporations in Milan and Florence where they interview and compare the work life experiences between the Italian and American culture.

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