Food&Beverage service

CURICULUM VITAE

DIPANSHU VERMA

ADDRESS: ****, ***-**, **** *

HUDA,PANIPAT, HARYANA.

MOBILE NO: 097********

E.MAIL: *************@*****.***

Objective

To work as a team in a challenging environment to prove my skills, ability to the fullest, enhance the guest experience and achieving the goal of the organization. Now looking forward to work in a position where I could innovate, implement ideas and improve myself.

Current Profile

TEAM LEADER-F&B Service(.Bartender) 01 april 2011 to till date

Currently working as a Sr. bartender in the Ibis Novotel Bangaluru techpark which is a combo 5 star delux property of ACCOR GROUP of hotels, Having 547 rooms with fine dining restaurants and bar.

INDUSTRIAL EXPERIENCE

Steward- F&B Service 08 JUNE, 2009 to 15thmarch2011

Worked in In-room dining, Bar and Butler service at The Leela Palace, Kempinski, Bangalore, which is 5 star deluxe hotel with 357 rooms and Citrus (24 hours Brasserie), Jamavar (Speciality Indian Restaurant), Zen (Pan Asian Restaurant), Library bar (Old English style Bar) and Royal Club (Hotel with in a Hotel).

Job Responsibilities:

Enhancing guest experience and increase repeat business

Handling guest complaints, identifying root cause and implementing action plans

Meeting Sales target and assisting in achieving the outlet budget by motivating staff

Monitoring formats and writing reports

Maintaining inventory

Operating within budget

Assisting in outlet promotions

Up-keeping outlet standards and maintain outlet decor

Training frontline staff and recognizing high performers

Maintaining Job Orders, following and rectifying the same

Steward

Joined The Leela Palace, Kempinski, and Bangalore as Butler in JUNE 2009.

Job Responsibilities:

• To serve food & beverage to the guest following the proper standards

• To take inventories of all items of the restaurant

• To up sell the F& B product & maximize sale

• To reset the restaurant according to the meal periods

To follow the opening & closing check list of the restaurant.

To report all breakages

To Setup mis en place for the meal period.

Professional

Qualification BHM 4 years degree from Bangalore university.

Education Sr. Sec. in 2005 from Haryana board in first class.

Matriculation in 2003 from Haryana board in first class.

Computer Knowledge

Opera

Touché

Micros

Microsoft office

Achievements

Appreciation letter from General Manager, LEELA PALACE, BANGALORE

Certified in Fire Prevention & Fire Fighting from The Crisis Management Institute, Bangalore, India

FIRST AID TRAINING

Participated in AIR SHOW 2009 Bangalore

Certified by HACCP

Appreciation letter IN PREOPENING from F& B DIRECTOR OF NOVOTEL ,ACCOR.

Personal Details

Date of Birth: 12 APRIL 1988

Marital Status: Single

Passport: Yes

Father’s Name: Mr. Baldev Raj Verma

Language known: Hindi, English,Punjabi.

Hobbies: Painting, sketching, listening music, playing cricket

References

On Request,

DECLARATION

I here by declare that the above-mentioned details are true to the best of my knowledge.

Date : 22-04-11 --------------------------

Place : Bangalore DIPANSHU VERMA

Contact this candidate