Customer Service Engineer

Tamer Barham

***************@*****.*** **** Milligan Way

(412) 620 – 3094 Pittsburgh PA, 15218

Objective: To obtain a position in your company utilizing my experience and skills.

Education

Duquesne University, Pittsburgh, PA

Master of Media Arts and Technology, graduated May, 2011

Major: Multimedia Management. GPA 4.0

Related Projects

Infinity Technologies Company, Public Relation, Managerial Marketing

Developed a web portfolio using Adobe Photoshop CS4

Designed an electronic website for Pittsburgh universities

Created a practical online website for a business

Built a basic flash website using Adobe Flash CS4

Designed a Multimedia magazine in Adobe Illustrator CS4

Arab American University, Jenin, Jordan

Bachelor of Information Technology May 2005

Major: Telecommunication Technology

Related Experience

Hadara Company, Technical Support Department, ADSL Technical support Engineer

Jordanian Telecommunication Company, Customer Care Department, Customer Service Representative

Computer Skills

Adobe Master Collection CS4 such as Adobe Photoshop, Adobe Flash, Adobe Illustrator, Adobe Indesign, and Adobe Macromedia Dreamweaver

Proficient in Microsoft Office: Word, Excel, PowerPoint, and Access

Tamer Barham Page 2

Experience

BNY Mellon Bank, Free Receipts Department, Securities Specialist

November 2011 – Recent

H&R Block, Tax Income Section, Tax Professional (Part Time)

January 2012 – Recent

Duquesne University, Duquesne Duke’s Newspaper, Office Manager

October 2009 – August 2011

PalNet Co., Technical Support Department, Technical Support Engineer April 2007 – April 2008

PALTEL Company, Customer Care Department, Customer Care Associate

May 2006 – May 2007

Madar Communication Company, Sales Department, Sales Agent December 2005 – April 2006

Competencies

Excellent customer relations

Interpersonal communication and teamwork

Writing reports, translation and work under pressure

Command of written and spoken English and Arabic

Excellent Organizational Skills

Computer Proficiency

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