clyde owens

**** ***** ****** **** • DUBLIN, VIRGINIA *****

PHONE 540-***-**** • E-MAIL **********@***.***

CLYDE EUGENE OWENS

STRENGTHS

• Self-motivated, determined individual with positive attitude and strong work ethic

• Excellent customer service and sales skills, able to develop a strong rapport with customers and co-workers

• Leadership ability to develop and train employees through communication of rules and establishment and enforcement of performance standards

• Vast experience in general administrative duties i.e. customer relations, Microsoft Office, filing, data entry and payroll

• Excellent organizational and multi-tasking skills, comfortable working independently or in team based environments

• Eager to learn new skills, willing to take on new challenges and always looking for the opportunity for self-improvement

EDUCATION

1991 - 1994, 1969 - 1971 New River Community College Dublin, VA

Concentrations: Business Management and Marketing

1965 - 1969 Pulaski High School Pulaski, VA

Academic High School Diploma

WORK EXPERIENCE

June 2000 – Jan 2008 Echo Star Dish Network Christiansburg, VA

Master Technical and Customer Service Supervisor

 Served as supervisor of a department of 30 employees

 Responsibilities included employee training, payroll, consultations, and directing agents in their career path (promotions)

 Developed a successful rapport with co-workers and strong collaborative environment in order to achieve common goals

 Earned the following promotions: Associate Coach/Supervisor (March 2001), Expert Coach (October 2003), and Master Coach (October 2005)

 Honors and awards include: Perfect Attendance – 2 years, Directors Choice Award, General Managers Choice Award, and repeated Coach of the Month Honors

May 1994 – Oct 2000 S & D Lakeside Marina Dublin, VA

Assistant Manager

 Duties included management, sales, employee supervision, scheduling, and supply maintenance

 Vast experience in sales through in-store, phone, and field methods (boat shows)

 Established excellent customer relations and quality service techniques

1994 -- 1999 Pulaski County High School Dublin, VA

Cougar Assistant - Security

 Responsible for school security during daily and extra-curricular activities

 Served as an assistant to administration and faculty in student disciplinary issues

 Developed a strong rapport with faculty, administration, and student-body

1993 -- 1994 Pulaski Office Products Pulaski, VA

Sales Representative

 Created, maintained, and serviced new and existing accounts

1992 -- 1993 Wal-Mart Pulaski, VA

Security Guard

 Responsibilities included shipping and receiving, security, and customer service

1991 -- 1992 Alliance Tractor Trailer Training Wytheville, VA

Recruiter

 Duties included prequalification of prospective students, administration of interviews, and filing of admission paperwork and travel within 4 surrounding states conducting interviews and processing potential students

1987 -- 1990 Schwans Sales Dublin, VA Route Salesperson

 Conducted route sales, serviced existing customers, developed new accounts, and established and maintained excellent customer relations

 Awards earned include: Member of Executive Club, Salesperson of the Week for 48 consecutive weeks, and various other sales contests

 Commended for always meeting or exceeding sales quotas and became first salesperson to meet 5000 average sales for new routes

1969 -- 1987 United States Star Route Mail Carrier Pulaski, VA

Mail Carrier

 Responsibilities included daily delivery of mail to post offices, hiring and training of drivers, payroll, and submitting and negotiating Government contracts

REFERENCES

Available upon request

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