Human Resources
Resume:
Donna C. Francis
**** *** ****, *********, ** ***21 Tel: 646-***-****
**********@*******.***
Enthusiastic and personable professional who takes pride in quality of work and achieving results. Strong organizational and prioritization skills; with a detail- oriented focus. Reputation for dependability and credibility. Team player, gladly accepting of performing all roles necessary for organizational growth and benefits. Proficiency in MS Office Suite, HRIS, Peoplesoft, SAP, HRM and expense systems.
WORK EXPERIENCE
New York University (College of Nursing) New York, NY 2006 – Present
HR Administrator- Human Resources/Faculty Services (April 2009 – Present)
Talent Management
• Strategized the recruitment process – screening, scheduling, interviewing of candidate and the on boarding of new hire; to ensure smooth flow of the recruitment process from start to completion.
• Reworked new hire orientation program to include HR information and College resources
• Manage applicant tracking through People Admin to ensure smooth time management process for internal and external applicant
• Audit HRIS system for integrity of data and ensure compliance of data
• Team up with Director and save College thousands of dollars by referring part-time employees to employment agencies
• Evaluate strength of candidates with job qualifications to increase department output
• Facilitate Full-Time faculty appointment through the Dean’s office and School of Dentistry
• Teamup with cross functional groups across the University to resolve and investigate discrepancies and problems related to HR issues by following University policies and procedure
• Assist with employee communication and feedback through such plans as meetings, suggestions programs, one-on-one and focus groups to improve communication across the College
• Conduct quarterly meetings with department heads to help boost employee performance
• Played a key role in the introduction of the SMART performance review program creating a flexible and well received tool
• Foster a team work/open-door environment conducive to positive dialogue across the College
Program/System Administration
• Ensure the on-boarding and processing of payroll for all 450 employees are completed in a timely manner so as to avoid delays in payment of salaries
• Assist Assistant Director to oversee annual merit increase process, ensure all salaries are accurate in our payroll and HRIS systems
• Coordinate Annual Merit Increase upload for Full time faculty, administrators, and research personnel; to ensure correct upload of new salaries for next academic year
• Monitor employee’s probationary period process so as to ensure right fit in position
• Create and update vacation tracking Excel spreadsheet for all administrators and staff; ensure all vacation balances are up to date.
• Played a key role in the conversion of paper time sheet to an online system
• Stay current with human resources trends, practices and employment law changes to maintain compliance
Donna C. Francis Page 2
New York University (College of Nursing), New York, NY
HR Assistant – Human Resources/Faculty Services (May 2008 – April, 2009)
• Interfaced with Faculty, Adjunct Faculty, Staff, Students and Administrators as first point of contact to address immediate HR needs and provides high touch Customer Service
• Provided administrative support services in coordination of all HR and Faculty Affairs activities
• Strategized the recruitment process – screening, scheduling, interviewing of candidate and the on boarding of new hire; to ensure smooth flow of the recruitment process from start to completion.
• Provided support for faculty recruitment, promotion and tenure activities
• Initiated and maintained of Adjunct Faculty, Fulltime Faculty, Staff and Students appointments
• Coordinated of bi-annual workshop orientation event for 150 adjunct faculty to ensure information for semester workload is communicated and distributed to faculty
• Assisted in recruitment of Staff, Students, Adjunct Faculty, Administrators and Faculty
• Coordinated of employee recognition program for union employee who achieved mastery of job task as per rating performance evaluation.
New York University (College of Nursing) New York, NY
Administrative Assistant – (August 2006 – April 2008)
• Served as primary source of information for Students and Adjunct faculty on policies, procedures and office activities and provided general and specialized information.
• Prioritized office activities hired, trained, delegated and monitored work of student an casual employees.
• Scheduled appointments, maintained individual and department calendar, and make arrangements for meetings and travel to and from the University
Global Crossing, New York, NY 2004 - 2006
Administrative Assistant
• Assisted various Departments with administrative duties which included travel arrangements, expense, reconciliation of American Express cards, car services, accommodations and updating calendars
• Interfaced with top level Managers, CEO, CFO, CIO and EVP
• Coordinated with Building Management in setting up visitors for security clearance using Work speed
EDUCATION
Strayer University, Maitland, FL
Master of Science in Human Resource Management, expected completion 2011
Monroe College, King Graduate School of Business, Bronx, NY
Masters in Business Administration 2008
• Researched and composed thesis paper “Business Plan for Bed & Breakfast
Property”
Monroe College, Bronx, NY
Bachelor of Business Administration 2006
• Concentrated in Business & Human Resources
PROFESSIONAL DEVELOPMENT
New York University, School of Continuing and Professional Studies
Certificate in Human Resource Management
Antigua and Barbuda Tourism Development Program
Hospitality Management Manager Training
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