Project Manager, Project Planner, Senior Level, IT, PMP, MBA, PgMP

Professional Summary:

Senior-Level Program Manager with more than 10 years of Information Technology (IT) and business management experience in both the public and private sector with key emphasis infrastructure project management, Application and Software project management, more than seven years of end-to-end Supply Chain, vendor and program management expertise that directly results in efficiency improvements and cost savings.

Career Summary

October 2008–Present

Qatar Foundation; Information Technology

Doha, Qatar

Project Management Office: Program Manager

Managing infrastructure, application development and supply chain programs.

Implement Facilities Management system solution integration with ERP.

Managed migration of E-Business Suite data infrastructure to a high performance, highly available Production environment.

Assist to deliver an integrated project management methodology, based on PMI/PMBOK and OPM3.

· Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.

· Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.

· Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management.

· Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

· Coach, mentor and lead personnel within a technical team environment.

· Present periodic Dashboard reports on the current program, future opportunities and client issues.

· Managed client engagement services and solution implementations

· Responsible for creating the program schedule and scope control.

· Recognize, assess, and manage program issues, risks and mitigate risks contributing to the successful delivery of program objectives.

September 2005–September 2008

EDS/HP

Client: State of Michigan Department of Information Technology/Human Services/Treasury

Michigan, USA

Project Control Office: Senior Project Release Manager

Assisted in the creation and maintenance of the Project Management/Control Office for the State of Michigan Department of Human Services and Department of Information Technology Child Support Enforcement Systems.

SAP Project Manager State of MI Business Tax project, Department of Treasury.

· Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.

· Implemented Remedy IT Service Management (ITSM) to provide proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.

· Stakeholder engagement and management ensuring active participation in the program and senior management commitment.

· Monitor and report on schedule progress, resource utilization, Earned Value Management, issue resolution/escalation, and process adherence.

· Proven ability to create and deliver executive level presentations dealing with key factors such as cost, resources, and timing relating to project management.

· Proactively managed systems development, implementation and risk via the use of SDLC.

· Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.

March 1999 – September 2005

General Motors Corp. Information Systems & Services (IS&S)–Consultant

Michigan, USA

Senior Project Manager

Managed multiple Software Development projects; phases include project initiation, planning, execution, and control adhering to SDP-21 methodology.

Managed Supply Chain Management projects of all activities involved in sourcing, procurement, conversion, and logistics management.

Assist to create an in-house e-commerce processing platform to handle orders from different sources and to facilitate the creation of new offers that would all use a shared core to reduce development and testing time.

· Prioritized and focused resources to areas of concern, gaining instant identification and control of overspending areas and reasons for variances.

· Developed and implemented policies relating to planning, controlling and monitoring of work carried out by international corporations.

· Managed and perform the process of Statement of Work and contract creation to secure new and follow-on work.

· Responsible for the recruiting, management and career development of consulting staff,.

· Recognize, assess, and manage project issues, risks and mitigate risks contributing to the successful delivery of project objectives.

· Assist project teams with establishing and maintaining the integrity of projects utilizing configuration management.

· International Exposure: Responsibility for the coaching, mentoring, and development of consultants in various sites.

November 1998 March 1999

Detroit Edison-Consultant

Michigan, USA

Project Planner

· Controlled and progressed Y2K project plans.

· Collected and consolidated progress tracking and control information, issues management, risk management, status report from Project Managers.

Education

· Central Michigan University, 2001-2003. Master of Science, Business Administration

· University of Wyoming, 1989-1993. Bachelor of Arts & Science

· George Washington University, 2009. Associate’s Certificate in Project Management

· Carnegie Mellon University, 2010. Innovation and Entrepreneurship Program

Professional Accreditation

· Program Management Professional (PgMP) certified, Project Management Institute (PMI), 2010

· Project Management Professional (PMP) certified, Project Management Institute (PMI), 2003

· IT Infrastructure Library (ITIL) Foundation version 3 Certificate in IT Service Management, 2009

· Managing IT Projects certified. George Washington University; School of Business

· Establishing Project Management Office certified. George Washington University; School of Business

· Scheduling & Cost Control certified. George Washington University; School of Business Performance Management

· IT Risk Management certified. George Washington University; School of Business Performance Management

· Project Leadership, Management and Communications certified. George Washington University; School of Business Performance Management

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