Paola B. Pardo
Miami, FL *3179
**********@***.***
Objective: To obtain a challenging and rewarding position as a Spa Manager.
Summary of Qualifications:
Skilled career professional with more than four years of experience in high-end hotel spas.
Team leader with excellent communication skills who possesses the ability to quickly assess challenges and discern what actions will ensure both operational excellence and client satisfaction.
Dependable, committed multitasker with strong leadership and team skills.
EDUCATION
Full Specialist License, State of Florida
Beauty Schools of America
Skincare and Nails
EXPERIENCE
ESPA at Acqualina Resort 2009-Present
Manage the spa
Provide guests with information on services and products
Place orders and manage inventory to eliminate discrepancies
Training and scheduling of spa staff members
ESPA at Acqualina Resort 2006-2009
Esthetician and nail technician
Le Meridian / The Bath Club 2006
Esthetician and nail technician
Book reservations and process transactions
Willow Stream Spa at Fairmont Turnberry 2005-2006
Esthetician and nail technician
Schedule appointments and provide customer service
SKILLS
Fluent in English and Spanish
Proficient in Microsoft Office applications
Exceptional organizational and interpersonal skills
Paola B. Pardo
1090 N.E 209 Terraces
Miami, FL 33179
**********@***.***
REFERENCES
Michele Grasberg
Personal Reference
9861 N.W 18 place
Plantation FL,
Elisabeth Sereni
Personal Reference
100 Golden Isles Dr.
Hallandale, FL
******.*********@*****.***
Diana Ortiz
Personal Reference
Pembroke Pines
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Kerrie Nelson
Espa Spa Director
Acqualina Resort and spa
Sunny isles beach
******.******@*********.***
Iliana Ortega
Espa Therapist Manager
Acqualina Resort and spa
Sunny isles beach
******.******@*********.***