Administrative Assistant Management

Charita Henry

**** ********, *** ** / *****, NY, 10471

H [347] 920-5409/C [917] 714-0559:*******.*.*****@*****.***

Career Focus

To obtain a position that will enable me to use my strong organizational skills, team player attitude, educational background and ability to work well with people.

Summary of Skills

• Strong analytical skills

• Critical thinker

• Detailed oriented

• Self-starter

• Enthusiastic

• Microsoft Office

• Provider Relations

• Executive presentation

• Meeting deadline

• Self-motivated

• FACETS

• AMYSIS

• Power Q

• Medical Manger

• MHS

Professional Experience

Executive Administrative Assistant/Consultant

October 2008 to February 2012

COMMUNITY CHOICE HEALTH PLAN, Yonkers, NY

• Investigated, researched and responded to all provider queries and DOI (Department of Insurance) complaints on a timely basis, ensuring all governing requirements are met.

• Performed detailed and accurate reconciliations of final plan payments

• Assisted the financial consultant with the reconciliations, recording, computing figures, compare data for accuracy and maintenance of all confidential financial files

• Prepared documentation, proofread, analyzed, and evaluated State correspondence for Chief Compliance Officer [CCO].

• Provided administrative support to the Chief Compliance Officer and attorneys

• Assumed full operational responsibility in the absence of CCO; this involves extensive interaction and correspondence with attorneys, providers, state officials, and financial institutions.

• Created and executed excel spreadsheets for numerous projects.

• Assisted with the closure procedures and developed the filing system for all documentation of the company.

• Improved communication efficiency as primary liaison between departments, clients and vendors

• Directly supported CCO in managing operation workflow

• Created databases and spreadsheets to improve inventory management and compare reporting for accuracy.

• Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development

• Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands

• Composed and drafted all outgoing correspondence and reports for managers.

Provider Relations/Credential Department [Summer Internship]

July 2008 to September 2008

HEALTH PLUS, Brooklyn, NY

• Verified provider credentials prior to network entry

• Re-credentialed providers within the network and updated their records

• Verified Medicaid and Medicare eligibility for participating providers

• Utilized the NPDB [National Practitioner Data Base] to investigate provider malpractice suits

• Verified and logged in deadlines, responded to daily inquired and outlined the appropriate process and procedures necessary.

Compliance Department [Summer Internship]

May 2007 to August 2007

COMMUNITY CHOICE HEALTH PLAN, Yonkers, NY

• Provided timely research and responds to all Department of Insurance complaints

• Used each States’ APR rates to calculate DRG payments

• Assisted Director of Claims with analyzing claims data and accurate payment assessments

• Assisted CCO on all compliance issues and data analysis received from the State.

• Calculated, analyzed and verify all high-dollar claims payments ($10,000 and higher)

Temporary Billing Clerk [Holidays / Vacation]

May 2005 to December 2006

FORDHAM TREMONT MENTAL HEALTH CENTER, Bronx, NY

• Entered tickets and created reports based on the receipt of claims payments

• Verified Medicaid eligibility and claims status using EMEV system

• Adjusted insurance payments on open accounts receivable records

• Prepared various documents and reports

Education

RENSSELAER POLYTECHNIC INSTITUTE, Troy, NY

Bachelor of Science in Management, May 2008

• Minor: Finance

• Coursework: Business/Operations Management, Business Law, Risk Management, Accounting Macroeconomics, Statistics, Managerial/ Operational Management, Managerial/Operations Informational Systems

Affiliations

National Society for Black Engineers

• Upstate Zone Treasurer - Responsible for allocating funds to different chapters and organizing conferences within set budget. Participated in community events and services

Alliance of Jamaica and American Humanitarians [AOJAH]

Contact this candidate