Sales Manager

Location:

Jimbaran, Bali, 80361, Indonesia

Salary:

4000 USD monthly

Posted:

December 06, 2011

Contact this candidate

Resume:

Professional Experience -- Employment History

• Sales Executive for Russian Market

Ayana Resort & Spa Bali, Jimbaran, Bali-Indonesia

September 2011 – Present

: To handling travel agent, negotiating and preparing contracts for the Russian market based on hotel strategy, arrange daily sales call and site inspection in the hotel, achieve assigned revenue goals and report to director of sales.

• Marketing and PR Officer

Casa Mateo Private Villa, Seminyak, Bali-Indonesia

March 2011 – August 2011

: Responsible for the day-to-day management of Casa Mateo and its staffs and it has accountability for planning, organizing and directing all villa service, including concierge, reservation, F&B operations and housekeeping and marketing matters. To be smooth and efficient running of the marketing works and villa services, in accordance with the villa matters. To supervise the marketing strategy and marketing of the villa, responsible for E-marketing and setting up and improved marketing strategy to increase net income and reduce cost

• Food and Beverage Restaurant Captain

Topper’s Restaurant at Wauwinet Inn Nantucket Island, USA

June 2010 – November 2010

: Assure proper mise en place for the operational, informing special menu to the guests, assisted the guest on cocktail and wine menu by giving enough information and explanation. Ensure good sales by increasing sales for F&B product. Provided direct assistance to all fellow employee to maintain a good flow in food serving from the kitchen to the tables. Contribute as a team opening a restaurant at the time this season. Consistently improve the knowledge on gourmet food and wine choices

• Food and Beverage Lead Server 2nd Season

The Setai Hotel, South Beach Miami, Florida, USA

October 2009 - May 2010

: Lead server at Pool and Beach restaurant, captain at In Room Dining department, bar apprentice in Hotel lounge and main bar. Dealing with the needs of guests for the F&B products by providing appropriate recommendations and suggestive. As a banquet coordinator who arrange the hall room for meeting or any special occasion or event such as wedding, press conference or Gala Dinner

• Food and Beverage server

Ranch House Restaurant at Colter Bay, Wyoming USA

June 2009 - October 2009

: Assisted guest in menu, make some recommendations for the guest, accurate service, suggestive selling to make a good sales, provide assistance to co employees, learn about information around the area, share experience around the national park where the restaurant operated with the guest. I’m having a great experience working in one of the oldest property in Central USA. With a unique touch of Wild West and lodge cabin, also intimate environment. Serve exceptional food with western and southern style with outstanding personal touch.

Received employee recognition pin (award) for given excellent guest service and for made a good contribution to working place improvement

• Food and Beverage server 1st Season

The Setai Hotel, South Beach Miami, Florida, USA

September 2008 - May 2009

: Assist in seating guests and making reservations personally and over the phone, responsible for guests reservation in an arrange time with specific table assignment and time. Assist in service Breakfast.

Consistently recognized by guests by given a good service to the guest with personal touch to give a memorable good experience while try to consistently achieved good sales.

Frequently assisted co workers during busy time to maintain good operational and build a strong team work

As a Banquet and Event Coordinator, who in charge for function room set up, layout and table setting.

• Front Desk Agent

Borobudur Hotel Jakarta, Indonesia

December 2007 - March 2008

Handling check in and check for the Hotel guest, taking reservation and also cashiering, as a night auditor who in charge to run all the sales from the previous shift.

• Internship Program

Management Trainee at The Park Plaza Hotel, Singapore

February 2006 - August 2006

: Rotating in all Food and Beverage Dept to learn and understand about the F&B product, service and standard and how to manage it in order to meet or even exceeding the guest satisfaction.

Management Trainee at Bukit Tinggi Resort Pahang, Malaysia

August 2004 - January 2005

: Rotating in every Room division Dept

In charge as a supervisor in Front desk to supervise all the operational procedure such as check in and out and also cashiering run smoothly.

Supervise the housekeeping team for the readiness and cleanliness for the room as our hotel standard.

Personal Information:

• Name : Niky Purbawisesa S.St Par

• Marital Status : Married

• Home Address : Jl Kelapa Lilin IV DB 09/15 Gading Serpong Tangerang, Banten, 15333

• Bali Address : Prana Gading Residence, Taman Sakura House

Blok: B8, Jimbaran-Bali, Indonesia

• Phone Mobile : +62 813 - 83333753 Home : +622*-***-****

Education (includes postgraduate certifications)

• Bachelor of Hotel Management (2003-2007)

Bandung Institute of Tourism

• High School (2000-2003)

SMUN 7 Tangerang

Honors and Awards:

September 2010

• Awarded “The NIR SPIRIT Award” in recognition of outstanding achievement and commitment to excellence by Nantucket Island Resorts, Massachusetts, USA.

June 2010

• TiPS training certification for Attending and completing TIPS (Training or Intervention Procedures) skills-based training program designed to prevent intoxication, drunk driving and underage drinking by enhancing the fundamental "people skills" of servers, sellers and consumers of alcohol. Massachusetts, USA

September 2009

• Certificate of Completion from University of Wyoming for completed training in Hospitality Management, Leadership, Health and Safety Interpretive Information and Environment Awareness, Wyoming, USA.

May 2006

• Seminar on Singapore 2006 Customer Service Training and completion of Introduction to Singapore 2006 event and Visitors, Promote Tourism and Provide gems service at Integrated Learning Systems PTE LTD Singapore.

Thesis Defense

The Influence of Customer Relationship Management to Customer loyalty at Karang Setra Hotel Spa & Cottages.

I was analyzing by executing of customer relationship had a strong relationship in order to increase customer loyalty.

Skills

Computer skills: Microsoft Office, Microsoft Excel, Micros Fidelio

Driving Skills: I am a licensed driver A and Massachusetts State license USA

Languages spoken: English and Bahasa

F&B service: certified with Alcoholic training and Wine service

Additional Information

• My vision in life as a professional:

“To be a person who is able to inspire in the world of hospitality and service industry in Indonesia and Asia within the next 5 years”

• My immediate goal in life:

“Join a dynamic company involved in the activities and be an asset there.”

• My strengths:

Serious consider a job as an important thing that must be accomplished with high dedication, responsible, hard worker, risk-taker; eager to learn new things and consider difficulties as a challenges that can help me change into a better person.

Proactive that leads me to readily think of a solution whenever I am faced with a problem.

Have a great knowledge in F&B service, wine service and gourmet food. Assume that my work can be instrumental in making a good cooperation with fellow employees.

Guest satisfaction is always the main priority. Good communicating skill that is useful for fulfilling the guest need Comfortable with people and like to make friends.

• My Hobbies:

Reading books, traveling, and photography, sport and politic.

Personal Data:

• Date of Birth : 03/05/1985

• Age : 26 years old

• Height/Weight : 175 cm/65 kg

Character Reference

• Damian Lire - Restaurant Manager

The Setai South Beach, Miami, FL

Mobile: +1-305-***-****

Email: *****@***********.***

• Clayton Knarr