Business Analyst, Project manager, PeopleSoft Developer

MARIAM JAMILA

*** **** ******* ****** ****, #***

Hurst, TX- 76053-3897

Phone: 917-***-****

E-mail: *******@*****.***

Residency Status: Permanent Resident of USA

OBJECTIVE Experienced IT business analyst with proficient skills of analyzing, coding, testing and implementing programs.

Want to work for a company where I can utilize my skills, experience and knowledge.

EDUCATION University of Akron, Akron, OH.

Masters of Arts, May, 2006

Major: Economics

GPA: 3.1/4.0

University of North Texas, Denton, TX.

Bachelor of Science , December, 2002

Major: Business Computer Information Systems (BCIS)

GPA: 3.8/4.0 (Magna cum laude)

COMPUTER SKILLS Programming Languages: COBOL, JCL, SQL/DS, and C++, JAVA, PL/SQL, SAS, Visual Basic,VB.Net

Operating Systems: MS Windows’2000,’98 & 95 , WINDOWS NT, MS-DOS 6.2, CMS,MVS, UNIX AIX OS/400

Database Knowledge: Microsoft Access, Oracle8i/9i/10g, mySQL, DB2, MS SQL Server 2005/2008/2008R2, Unidata,

Reporting: Access, SSRS, Crystal Reports

Tools: Toad, PL/SQL Developer, DB2 Visualizer, SQL*PLUS, Informatica

Applications: MS Office suite, Micro focus COBOL animator, Micromedia, Dreamweaver, MS FrontPage, MS Visio

EXPERIENCE

Feb 2010 –Present Business System Analyst

Texas Wesleyan University, Fort Worth, TX

• Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support the University’s application systems.

• Researches, plans, and recommends administrative software and system choices to meet the University’s

• business requirements.

• Acts as a liaison between vendors and the University, when appropriate.

• Assists the director in developing cost analyses, design considerations, and implementation time-lines.

• Assists the director in conducting feasibility studies of the administrative system.

• Interacts/guides the programmers to keep track of system development

• Assists in performing system testing with sample/live data.

• Assists with implementing new systems releases, system expansions and modifications

• Prepares system and programming documentation for users and other programmers/analyst in accordance

• with internal and external standards.

• Oversees and/or provides training and the development and maintenance of end user documentation

• associated with the administrative system.

• Conducts task analysis and interacts with system users to identify opportunities to maximize the use of the

administrative system and business applications to improve productivity, improve integration, and/or decrease costs.

• Reviews existing business practices and makes recommendations on how the system can be used to improve internal processes

• Assists business units in preparing departmental procedures and business process mapping.

• Scouts the institution for high-potential ideas for improving the business operations of the institution.

• Provides expertise in process execution and improvement; disseminates best practices across the institution.

• Provides resources/staff to integration initiatives; provides whatever skills may be lacking in terms of process thinking and design, technical execution, change impact, job retraining, and performance metric development/capture.

• Works with business units/technical areas to conduct needs assessments to ensure training needs are met.

• Establishes prerequisite skills and knowledge required of trainees.

• Determines training objectives.

• Writes training programs, including outline, text, handouts, and assessments, and designs laboratory exercises.

• Assists subject matter experts in defining and developing reports based on reporting needs; assists in identifying appropriate reporting tools to investigate/acquire.

• Builds/codes workflows using Workflow Management for all Colleague modules.

• Understands and uses ELF process to import external data into Colleague.

Oct’09-Dec’09 Computer Programmer (Part-time)

Erie Community College, Institutional Research, Buffalo, NY

(Sept 09 –Dec 09)

• Consults with clients to gather information about student administration system needs, objectives, functions, features, and input and output requirements.

• Analyzes, defines, and documents requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.

• Writes and maintains technical specifications.

• Analyzes and estimates feasibility, costs, time, and compatibility with hardware and other applications.

• Develops and maintains plans outlining steps and time tables for student administration systems projects.

• Researches and evaluates software and hardware to assist in Datatel programming or to use as program platforms.

• Designs and codes Datatel screen layouts, graphical user interfaces, printed outputs, and interfaces with other systems.

• Analyzes Datatel code to find causes of errors and revises programs.

• Consults with client to prototype, refine, test, and debug programs to meet needs.

• Writes and maintains documentation to describe Datatel program development, logic, coding, testing, changes, and corrections.

• Writes documentation or reviews documentation written by others that describes installation and operating procedures.

• Provides technical assistance by responding to inquiries from others regarding Datatel errors, problems, or questions about Datatel programs.

• Trains end users or technical support staff to use Datatel programs.

• Loads Datatel application software updates

• Administers Datatel application-level user security

Programmer/Analyst

2005-2008 Progressive Software Pvt. Ltd., Dhaka, Bangladesh.

• Identify system issues related to business process improvements

• Assist technical and business unit staff in the development of systems and application solutions

• Work on highly complex projects that require in depth knowledge across multiple business and technical areas

• Worked directly with the client to develop the system of their requirements and standards.

• Designed, coded and implemented the programs of the systems.

• Worked with the assemblers also for the programs of the system.

• Responsible for the reports and documents of systems.

• Responsible for interacting with the clients for the business developments.

Part-time Lecturer, School of Business

Sept 2006 to Present North South University, Dhaka, Bangladesh.(www.northsouth.edu)

• Instruct students basic computer knowledge and software.

• Provided guidance that may lead to the solution of a problem in the final analysis.

• Prepare examination and quiz paper.

• Examined terminal paper and homework.

Sept 2007 to2008 Intern Student, Individual Markets Product Development

Sandhani Life Insurance Company Ltd, Shyamoli, Dhaka, Bangladesh.

• Acquired strong Excel and Access skills to analyze data and create reports

• Reprogrammed portions of the illustration system using Basic

• Main Skills: Programming, Spreadsheet

Graduate Assistant, Department of Economics

Aug 2004 to May2005 University of Akron, Akron, OH.

• Tutored students principle of micro and macro economics.

• Provided guidance that may lead to the solution of a problem in the final analysis.

• Conducted classes in the absence of the Instructor.

• Examined terminal paper and homework.

System Analyst Implementer (Intern)

May to August 2003 Houston Chronicle, Houston, TX.

• Write (code) programs and processes, as assigned, using specified programming language.

• Develop queries, ad-hoc reports, etc. at the request of functional users.

• Test applications to ensure matching defined requirements and expected functionality.

• Test procedures, data, and programs/processes by assigned deadlines.

• Ensure all development, instruction, and program/process documentation is completed and available at project closure milestone, including instructions for functional users and other technical teams.

• Make program/process modifications as assigned in accordance with changing user needs, increased operating efficiency, and/or adaptation of new procedures.

• Troubleshoot programs, correct errors as needed, and research work around future vendor patch as appropriate.

• Cooperate with other employees within team and companywide to accomplish common goals.

Teaching Assistant, Department of Business Computer Information System

Jan 2001 to 2003 University of North Texas, Denton, TX.

• Tutored students and conducted office hours to solve problems.

• Examined terminal paper and homework.

• Helped students in their COBOL Programming in Micro focus and also CMS environment

• Provided guidance that may lead to the solution of a problem in the final analysis.

• Conducted classes in the absence of the Instructor.

Computer Lab Assistant (Help Desk Support)

Aug99 to Dec 2000 Willis Library. University of North Texas. Denton, TX.

• Perform IT help desk support to the students.

• Responsible for providing day-to-day help desk support in a primarily Windows based software development environment

• Responsible for installation, setup and configuration of new systems.

• Day-to-day responsibilities include user account setup and maintenance, desktop application installation and configuration, problem resolution, routine maintenance, configuration management, etc.

HONORS

• International Education Committee Scholarship (2000-2001, 2001-2002).

• UNT Scholarship (2001-2002, 2002-2003, 2003-2004)

• BCIS Departmental Scholarship (2001-2002)

• COBA General Scholarship (2001-2002)

• Information Systems Undergraduate Academic Excellence Award With Distinction, May4th, 2001, 2002

• WHO’S WHO Award

COLLEGE ACTIVITIES

• Secretary of Computer Information Systems Organization (Fall, 2001).

• Denton International Rotaract Club (1999-2001).

• Volunteer Tutor (Fall 1999 - 2002).

• UNT SAVE (1999-2000).

• Professional Leadership Program (Fall 2001-Present).

• Student Investment Group ( Spring 2003)

• UNT graduate Student Council (2003-present)

• UNT Alumni Association (2004-present)

• World Echo’s (2003-present)

PUBLICATION:

Jamila, Mariam, Muhammad Bakthear Uddin Talukdar, and Salma Ahmed. "Wage Discrimination in the Garments Sector of Bangladesh." Journal of Business Studies Vol. II No.1(2006): 221-230. Southeast University. Dhaka. Bangladesh.

Jamila, Mariam, “Advertisement Restriction And Tobacco Consumption:

A Case Study Of Dhaka Rickshaw-Pullers”. Forthcoming, Journal of Business Studies Eastwest University. Dhaka. Bangladesh

Reference:

Veronica Mares

********.*****@******.***

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