Michael C OBrien
Grand Rapids MI 49525
Email: *******@***.***
Ph: 616-***-****
Objective: A challenging position taking advantage of transferable skills developed through education and prior experience
9/07 – 5/08 Student Grand Rapids Community College pursuing CIS/IT curriculum
5/05 – 2/07 Rehabilitation and physical therapy for injuries resulting from automobile accident.
Work Experience:
12/03 – 5/05 Interfirst Wholesale Mortgage (ABN Amro Mortgage Group) Ann Arbor MI
Senior Customer Service Representative
• Worked with brokers to satisfy underwriting conditions
• Performed secondary underwriting functions including final approval of the loan upon satisfaction of underwriting conditions
• Continued development of knowledge of current and new mortgage loan products
8/00 – 12/03 Wilson Air Equipment Company Byron Center MI
Office Manager/ Inside Sales
• Managed daily operations of satellite office including writing quotes for sale of capital equipment, OTC sale of replacement parts and communications with vendors
• Placed competitive bids to contractors for equipment
sale on new construction and renovation projects
05/00 - 08/00 Compressed Air Engineering Byron Center MI
Service Coordinator
• Scheduled service calls by company technicians, maintained parts inventory and purchased replacement parts from vendors
• Acted as liaison between equipment manufacturers
and end users
1/00 -05/00 Interim Office Professionals Grand Rapids MI
Contract Assignments
Waste Management
• Charge off of bad debt and shutoff of services
Old Kent Bank (nka Fifth Third Bank)
• Balanced EFT/ATM transactions
05/99 -10/99 Source One Mortgage Corporation (Citigroup) Grand Rapids MI
Mortgage Loan Officer
• Originated sub-prime and conforming residential mortgages
• Developed sub-prime data base through direct marketing
• Did preliminary credit grading and underwriting of sub-prime
pre-applications
Michael OBrien, Page 2
03/97 - 01/99 The Loan Zone (National City Bank) Kentwood MI
Mortgage Originator
• Originated, processed and closed sub-prime residential mortgage refinances
• Assisted in development of customer database through direct marketing and networking with realtors, bankers and competitors.
• Contributed equally to this branch office's consistent top ranking in total sales throughout the company
04/96 - 12/96 Grand Valley Co-Op Credit Union Grand Rapids MI
VISA Coordinator
• Responsible for the preliminary interviewing/underwriting/credit grading of credit card applications
• Reported to senior loan officer with recommendations
• Assisted other loan officers with installment loan applications
• Developed debit card program
01/92 - 02/95 NBD Bank (nka Chase Bank) Grand Rapids MI
Consumer Loan Review Edit Desk
• Reviewed new consumer loans for input accuracy
• Verified completion of the loan package
• Verified compliance with bank and regulatory guidelines
Education: Aquinas College Grand Rapids MI
Bachelor of Science, Business Management
Completed 112 Credit Hours
Davenport College Grand Rapids MI
Associates of Science Degree
Business Management, June 1985
Grand Rapids Community College
Courses in Advanced Windows and Intro to CIS completed 5/08. Courses in MS Windows and MS Office completed 12/07.
Computer
Skills: Proficient in MS Windows, MS Word, Internet Applications
Intermediate PC hardware and troubleshooting skills
HIGHLIGHTS OF QUALIFICATIONS:
* Self-motivated and goal oriented
* Strong interpersonal and communication skills
* Highly developed time management skills
* Excel under demanding conditions
* Analytical and versatile
* Detail oriented