Customer Service High School

Justin Fair

*** ***** **. *******, ** *****

832-***-****

*************@*****.***

SKILLS PROFILE

• Basic and Advance troubleshooting computer skills hardware and software.

• Installing hardware and software.

• Intermediate knowledge of installing and configuring Windows XP, Vista, and 7.

• Registry Editing.

• Windows Server 2003 and 2008.

• Remote Desktop and Assistance.

• Intermediate Microsoft Office Skills 2003, 2007, and 2010

• Intermediate Adobe Suite Skills.

• Web Page Making.

• Supporting users.

• Computer Help Desk Knowledge.

• Some System Analysis and Design.

• E-Business Commerce.

• Some Python Programming.

• Working with the Command Prompt.

• Advance Setting and Configuring Networking.

• Setting up and configuring wired/wireless hubs, switches and routers.

• TCP/IP IPv4 and IPv6

• Imaging, ghosting, backup, restoring, and sharing

• Ipad and handheld

• Excellent Customer Service Skills

• 3+ years working on computers

EMPLOYMENT HISTORY

Produce Clerk 2011-Present

Kroger’s, Baytown, TX

• Stock and check the quality of produce.

Sales Associate 2009-2010

Best Buy, Baytown, TX

• Sold TVs’, home media, home appliances, and video games and video game accessories.

EDUCATION

High School Diploma 2008

Ross S. Sterling, Baytown, TX

Personal Computer Support Specialist I & II Certificate 2008-2011

Lee College, Baytown, TX

Personal Computer Support Specialist Associate Degree Honors 2011

Lee College, Baytown, TX

E-Business Web Developer Specialist I 2011

Lee College, Baytown, TX

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