Customer Service Administrative Assistant

** ******* ****** *** ** • NEW YORK, NY *****

646-***-**** • *********@*****.***

ARLENE M. VALERIO

OBJECTIVE

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To obtain a full-time position in the New York City Metro Area which will allow me to seek a position as an administrative assistant where my superior organization skills and extensive experience in secretarial work will make me a valuable resource to your team in the most effective and positive manner.

WORK EXPERIENCE

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January 2003-Present Iowa Sports Management Spa At The Trump Place New York, NY

Receptionist

Assisting residents in carrying out their work out activities

Maintaining a personalized, home-like environment with the residents

Answering calls, and scheduling events and appointments

Helping customers with general issues

August, 2011-January, 2012 Bodre Cut & Color Room New York, NY

Assistant Manager

Handled responsibilities of coordinating all the front desk activities of the salon

Performed the tasks of answering calls and scheduling appointments

Maintained the cleanliness of salon

Greeted guest and provided them with refreshments

May, 2010-August, 2011 Altus Cafe New York, NY

Hostess

Supervised and coordinated activities of dining room personnel to ensure fast and courteous service to patrons

Scheduled dining reservations and arranged parties and special services for diners

Greeted guests, escorted them to tables, and provided menus

Managed restaurant openings on weekends

EDUCATION

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2004-2008 SUNY College of Old Westbury Hicksville, NY

Digital Design

Ethics of design

Learned computer programs, theories, and techniques needed to understand digital design.

2000-2004 Mother Cabrini High School New York, NY

Regents Diploma

PROFILE

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Excellent customer service skills

Highly organized and detail oriented

Strong communicator, both written and verbal

Hardworking, energetic, and reliable

Interacts well with customers, staff, and supervisors

Possesses excellent customer service, management, and leadership skills

Proficient in the use of Microsoft Office Programs, and Adobe InDesign and Photoshop

LANGUAGES: ENGLISH (FLUENT) SPANISH (FLUENT)

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