Customer Insurance

Ratnadeep chakraborty ************@*****.***,Cell- 965*******

House No-139,3rd floor Passport No-B5290332

Munirka

New Delhi -110067

OBJECTIVE

Seeking a challenging endeavor to enhance my skills and knowledge so that I can contribute to the organization as a prudent professional and procure consistent growth towards my professional objectives.

PROFILE SUMMARY

A team player, sharp analytical attitude, with good communication and interpersonal skills.

EXPERIENCE

Bank of Tokyo-Mitsubishi UFJ.LTD. Period: September 13th 2010 till date

(Team Pasona India Co.Ltd)

Job Profile:

• To look after the outward domestic Remittance made through RTGS (Real time gross settlement) and NEFT (National electronic fund transfer).

• To look after the inward domestic remittance that includes crediting our customer accounts with the amount received through RTGS and NEFT.

• To look after TDS (Tax deducted at source) payments of the customers.

• In deposits look customer’s KYC.

• In KYC Review rating of Corporate(Embassy’s & Company’s account)and Individual customer’s on the basis of –Geography ,Activity, Product &Trigger for high risk as per RBI Gide line

• Follow-up & do the KYC of Normal deposits A/c, BPD A/c(Business Promotion Department),CBD A/c(Corporate Banking Department) & CFD A/c(Corporate Finance Department)

• Help to make the Compliance Follow-up report for KYC .

• Update Customers ID & Profile as per RBI guideline.

Patni Computer Solutions (Insurance Experience)

Period: June 2009 till September 2010.

IBM Daksh Business Solution Pvt.Ltd.

Period: December2006 till June 2009.

Key Responsibilities:

• To handle insurance claims sent by the facility provider or the specialist.

• To scrutinize (adjudicate) the claim and to send the same to insurance company, for its further process.

Additional Responsibilities:

• Leave tracking

o Allocating leaves to the members of the team taking care of the feasibilities of the process

• Transport up-gradation

o Updating the everyday roster of the team and co-ordinating with the transportation department for the smooth pick-ups and drops of every member of the team

• Strategy making

o Strategizing the day-to-day changes of the process and co-ordinating them with the team for their proper implementation & completion

• Collating and formatting the “settled claims” of every executive and forward them to the Client

• Incentives Tracker

o Tracking of incentives of every Executive of the team.

SALES EXPERIANCE

India Bulls Securities Period: March 2006 till December 2006.

HDFC Bank Period: December 2004 till March 2006

• To maintain relationship with Clients,

• To solve customer’s queries about trading, demat & loans.

• To sale customer to loan against securities.

• To verify customer’s document,& forward it to sanction loan.

EDUCATION QUALIFICATION

• B.Sc : G.C. College, Silchar

• Others : Working Knowledge of MS Office.

PERSONAL DETAILS

Father's Name : Ramanuj Chakraborty

Date of Birth : 27th March,1979

Sex : Male.

Nationality : Indian.

Mother Tongue : Bengali.

Marital Status : Married.

Language Known : English, Hindi, Bengali and Assamese.

Hobbies : Playing Cricket Football,

And listening to music etc.

Place: Delhi

Date: (Ratnadeep Chakraborty)

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