Administrative Assistant, Office Manager
Resume:
Lorraine Lavallee
Lawrence, MA 01810
*******@*******.***
EXPERIENCE
Berkeley Retirement Home and Nursing Center, Lawrence, MA 2006-2010
Personal Secretary
Responsible for A/R & A/P pertaining to department
Set up all inspections, vendors, outside contractors
Scheduled daily work orders
Maintained all life safety for State required paperwork
Dr. William Akerman & Associates, Chelmsford, MA 2004- 2006
Office Manager
Responsible for all front office duties
Charge entry, posting payments, billing, and payroll
Assisted the Dr. with procedures when necessary
Core Physicians, Exeter, NH 2002-2003
Medical Office Coordinator
Responsible for checking in all patients,
Updating demographic
Insurance entry and verification
Worked for 7 Pediatricians and 3 Nurse Practitioner’s
Maintained Doctor’s, Nurses, and Nurse Practitioner’s schedules. Performed general office duties.
Alliance Imaging, Andover, MA 2002-2002
A/R Collections
Billing
Accounts Receivable
Collections for an M.R.I. Facility
OB-GYN Woman’s Care, North Andover, MA 2000-2002
Head of reception
Responsible for running the front office of Dr. Marie C. Lemonnier’s private practice
Maintained the schedules of the Doctor, one Nurse Practitioner, and two ultra sound technicians
Verified patient eligibility, benefits, and referrals
Individually maintained all prenatal records for hospital deliveries, at times precerted their hospital stay
Assisted in all areas of our office when we were short staffed. General office duties.
Administrative Assistant promotion
Assisted in all areas of our office when we were short staffed. General office duties.
Worked directly under the CEO, and Office Manager
Assisted the Office Manager in booking all the Doctor’s surgery cases, ordered lab work, pre-certed the surgery, and notified the patient of arrival instructions for their surgery
Following each office visit I updated all patient records to be current and accurate, requiring entries for any recalls for their follow up care to be sure it is given.
Tracking of their yearly mammograms is essential for proper patient care and for reasons of legality. Assisted in all areas of our office when we were short staffed. General office duties
Pentucket Medical Associates, Haverhill, MA 1998-2002
Clinical Support Secretary
Referral Secretary to five Pediatricians, and four Nurse Practitioners
Setting up appointments with specialists and/or diagnostic testing. I would then generate the referrals required to the individual insurances.
I often was required to run patient eligibility to verify they did in fact have insurance, which type, and if the appointment I was setting up for them was indeed a covered benefit.
The parent/patient was given any instructions explaining their procedure, protocol of anything required before the procedure could be performed, written directions to the facility they would be attending, and any pertinent medical history that would aide the specialist in appropriate care of our patients
EDUCATION
L.A.R.E. Training Center
Certificate in Medical Billing/Coding Office Assistant-1996
SKILLS
Proficient in Medical Terminology,Word for Windows, Third Party Billing, ICD-9, CPT, HCPC Coding, Microsoft Works, Third Party Billing, Microsoft Office
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