Sales Customer Service
Resume:
LISA RADTKE
Kirkland, WA *8034
**********@*******.***
SALES & MANAGEMENT CAREER PROFILE
Seeking to Transfer Broad-Based Skill Set, 10+ Years of Experience in Marketing and Sales, and Portfolio of Successful Training, Mentoring and Client Business Relationships into a Sales/Management Position
Results-focused, quality-driven professional with extensive experience in business and sales/marketing positions, demonstrating consistent achievement of objectives, strong sales and service skills, and dedication to organizational goals. Advanced presentation and relationship development abilities.
Core Knowledge & Skill Areas:
• Customer Relationships • Utilize Microsoft Office Software • Proficient in Social Marketing
• Contract Negotiations • Identify & Manage Obstacles • Service Strategies/Solutions
• Team Training & Mentoring • Niche Market Development • Public Relations
• Coordinate Fundraising Activities • Plan & Arrange Events/Activities • College Educator/Facilitator
RELEVANT EXPERIENCE PLAN AHEAD EVENTS, N.E. Detroit, MI 2008 – Nov. 2010
CORPORATE EVENT MANAGEMENT SPECIALIST, OWNER
Held full responsibility by providing innovative ideas and pulling from the latest trends in the industry to ensure that any event is an outstanding success. Creating solutions for meetings, conventions, trade shows, special events, and incentive travel, bringing enthusiasm, experience and insight to every occasion, whether it be a corporate party, meeting, conference, wedding, grand opening, or evening gala!. Selected Accomplishments:
• Received national recognition with Plan Ahead Events by appearing on MTV’s “My Super Sweet Sixteen Battle Royale”, January 2009.
• United Franchise Group awarded Plan Ahead Events, N.E. Detroit, Pioneer of the Year Award, and Most Creative Event 2008, for outstanding first year success, and creativity.
• Provided specialized customer service to each unique client, delivering results and dedication, to achieve company objectives & exceed expectation.
RAUCH CHIROPRACTIC LIFE CENTER, Sterling Heights, MI 2007-2008
DIRECTOR OF PUBLIC RELATIONS
Oversaw all aspects of internal/external communications, community relations, patient relations, media relations, building community rapport, internal/external events/seminars and endorsement of the medical office. Selected Accomplishments:
• Established contacts with the community to raise awareness of chiropractic care and raised office patient numbers by 10%, weekly.
…continued…
LISA RADTKE Page 2
…Professional Experience, Continued…
UNIVERSITY OF PHOENIX, Phoenix, AZ 2005-2007
COLLEGE PROFESSOR
Captured the attention of students in distance-learning courses through motivation and communication. Prepared lectures, exercises, graded exam and papers, advised and worked with students individually with diverse backgrounds.
Expanded development in field by conducting own research and maintained knowledge of material through current business literature. Coursework included marketing, management, and organizational management. Selected Accomplishments:
• Met all contract objectives for coursework and requirements established through the university by maintaining a 95% student retention rate.
MACOMB COMMUNITY COLLEGE, Clinton Township, MI 2001-2005
COLLEGE PROFESSOR
Captured the attention of students in classroom courses through motivation and communication. Prepared lectures, exercises, graded exam and papers, advised and worked with students individually with diverse backgrounds.
Expanded development in field by conducting own research and maintained knowledge of material through current business literature. Coursework included Microsoft Word, Excel, PowerPoint, and internet skills.
EDUCATION WALSH COLLEGE, Troy , MI
BBA(Bachelor of Business Administration) in Marketing Degree Program December, 1990
MSM (Master of Science in Management) in Management Degree Program March 2001
Professional Development:
Served on the Walsh College Alumni Association Board of Director for six years, serving one year as President.
Mentor with Winning Futures. Inspiring and preparing youth to succeed through mentoring and life skill program.
MENTORING Winning Futures, Warren , MI
An award winning nonprofit organization that makes a difference in the lives of young people.
The programs I focus on with my students are the life skills of character value identification, goal setting, career preparation, and strategic planning.
12024 82nd Place N.E.
Kirkland, WA 98034
**********@*******.***
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