LATASHA I. WALKER

*** ******* ****** | Saint Mary's, GA 31558 | 912-***-**** | imxdvn@r.postjobfree.com

HEALTH INFORMATION MANAGEMENT PROFESSIONAL

MEDICAL CLAIMS BILLING SPECIALIST

Highly skilled certified professional with medical billing, administrative, and health information management services experience. Strengths include maintaining a high degree of accuracy while managing patient billing, insurance claims, follow-ups and appeals assignments. Employ practical experience to meet organizational standards in posting deposits, reconciling accounts and in addressing patients and insurance companies. Demonstrate careful attention to detail and extensive knowledge of medical terminology as well as CPT and ICD-9-CM codes.

EDUCATION HIGHLIGHTS

* Studied extensively as a health information specialist student to effectively manage the flow of information in hospital, medical office, nursing home, home healthcare service, clinic and insurance company settings.

* Collaborated with health information technicians in numerous health-related organizations.

* Completed rigorous coursework including Workplace Psychology, Applied Business Math, Medical Terminology, Computer Applications, Billing for Insurance Reimbursement, Anatomy and Physiology, Business Communications, Medical Office and Records Management, Pathology and Disease Processes, Pharmacology, Health Information Management Practicum and Diagnostic Coding.

* Ensured accuracy while performing accounts receivable activities and completing CMS-1500 and UB-92 claims forms.

* Met rigorous requirements while managing patient information; addressed a wide range of issues including medical ethics, the legal aspects of the medical field, fraud, compliance issues and HIPAA requirements.

* Gained expertise in the fundamentals of computer hardware, software concepts, networking and internet terminology. Learned how to manage databases and electronic health records.

CAREER HIGHLIGHTS

* Exceeded anticipated goals in FDT visual field examinations.

* Earned a promotion from Assistant to Production Trainer II/ Supervisor after demonstrating performance excellence.

* Recognized as an energetic, hard working, determined and dedicated professional with the ability learn quickly. Demonstrated outstanding communication, writing and leadership skills.

* Administered charts as a volunteer at Chesapeake Regional Hospital; accurately pulled physician charts, filed charts using a terminal digit filing system, assembled patient charts and updated the database with relevant patient information. Processed patient bills in bankruptcy status and completed invoices.

* Developed outstanding public speaking skills by delivering presentations to groups.

PROFESSIONAL EXPERIENCE

AMERICA'S BEST CONTACTS AND EYEGLASSES NATIONAL VISION, Virginia Beach, VA - June 2011 to present

Opthamalic technician:

* History Taking in Ophthalmology/Endorse Medical Record

* Accurate Visual Acuity

* Ancillary Testing including Pupillary Function, Confrontational Visual Fields and Motility

* Tonometry including Goldmann, Tonopen and iCare Tonometer

* Refraction Training

* Biometry: Immersion A-Scan and IOL Master

* Optic Nerve Analysis including OCT and HRT

GALLERY OF HOMES, Virginia Beach, VA - 2006 to 2011

Office Clerk: Manage key projects and special initiatives in support of leadership, including answering and fielding telephone calls as well as delivering messages. Respond to inquiries and special requests. Ensure accuracy while computing, recording and proofreading comprehensive data.

* Examined vacant homes and ensured each home was prepared for sale.

* Streamlined operations across the office by maintaining filing systems, mail and faxes.

* Inventoried supplies and placed orders for stationery and equipment.

COMMUNITY ALTERNATIVES, Virginia Beach, VA - 2002 to 2006

Production Trainer II/Supervisor: Led a team of employees in delivery of client care. Interacted and assisted adults with severe disabilities. Performed comprehensive tasks documented in Individual Service Plans. Collaborated with professionals in on/offsite meetings related to client care. Met high standards to maintain a safe work environment and comply with quality control requirements. Documented concerns and reported human rights violations to manager. Prepared documents for Virginia Beach Department of Human Services including rehabilitation, medication assistance services, and individual service authorization requests.

* Rapidly promoted from Assistant after demonstrating exceptional leadership abilities.

* Oversaw the care of 20 mentally challenged clients.

* Led a team of two assistants.

* Accurately prepared payroll information.

ADDITIONAL ROLES

Chesapeake Regional Medical Center

Volunteer, Patient Accounts, Credit and Billing Department, 2009

Volunteer, Health Information Services Department, 2009

EDUCATION

U.S. Career Institute, Fort Collins, CO - 2012

Associate of Applied Science Degree in Health Information Technology, GPA: 3.68

U.S. Career Institute, Fort Collins, CO - 2008

Medical Claims and Billing Certificate, GPA: 3.84

PROFESSIONAL ORGANIZATIONS

Active Member of the AHIMA

AWARDS

Academic Scholarships, The Michael Organization Education Foundation 2011, 2012

TECHNICAL SKILLS

Ingenix Encoder Pro, Microsoft: Word, PowerPoint, Excel, Outlook |WordPerfect | Patient Accounting Software

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