IT Director / Manager

TIMOTHY ODELL

CAREER PROFILE

Extensive experience creating and blending technology solutions that positively

impact and support overall business operations, sales, and revenue. Demonstrated

success by influencing business strategy and enhancing internal processes for

new business segmentation, differentiation, and innovation. Proven pragmatic,

business-focused approach to developing and leading strong technology teams with

quantifiable and sustainable results.

PROFESSIONAL EXPERIENCE

TM Technology Services, Corporation, Lake Forest, CA 8/2007 - present

Independent Microsoft Partner specializing in custom business software development,

CRM and ERP

Executive Manager, Solution Delivery

Responsible for technical architecture, project management and engagement

relationships to client companies. Provide software development life cycle

consulting by applying -Agile- methodologies. Designed and enhanced custom web,

desktop, and SOA applications using Microsoft .Net and Office and SharePoint

technologies. Provided code and technical support of Intershop Enfinity

applications. Secured company partnership with Microsoft enabling it to begin

training and offering Dynamics CRM, Navision and Great Plains ERP systems. Analyzed

business processes and built custom workflows using Microsoft Workflow Foundation.

Currently engaged in project consulting for:

* Cox Communications, Rancho Santa Margarita, CA

SmartReply, Inc., Irvine, CA 8/2003 - 8/2007

Leading provider of voice and mobile marketing solutions serving top 100 retailers

Executive Director, Technology

Responsible for the leading technology initiatives across 50 clients, overseeing the infrastructure, digital assets, database repositories, application development, ongoing support, vendor relationships, and policies and procedures to ensure reliability, availability, and security.

ACHIEVEMENTS

* Delivered complete overhaul of company’s core revenue generating voice messaging

platform utilizing Microsoft .Net, SQL Server, SOA, MSMQ, ASP.Net and Windows Forms

technologies over a 2.5 year timeline

* Managed 15 member IT team consisting of 2 managers, on/off shore developers, DBA’s,

and test engineers.

* Architected, designed and delivered new SMS Text Messaging platform enabling the

company to diversify revenue adding 10% top-line revenue within the first two years

of offering.

* Engineered high volume, transactional, and multi-threaded architectures capable of

delivering over 3.5 million out and in bound voice and text messages including Interactive

Voice Response (IVR) sessions.

* Expanded company’s technology offering from a single product to a multi-faceted,

complementary suite of B2B and B2C internet and API based systems.

* Instituted -Agile- development processes and tools streamlining requirements documentation,

inter-departmental collaboration, issue tracking, quality assurance, and accelerated the

build/release cycles down to regular weekly occurrences.

* Maximized team effectiveness by strategically utilizing onshore talent for design and

completion tasks while focusing lower cost offshore developers with heavier implementation

activities.

* Seamlessly directed the relocation of data processing assets to out of state co-location

facility with no negative impact to client production or revenue.

* Lead effort in orchestrating third-party system security and penetration testing achieving

Payment Card Industry (PCI) certification with only limited retrofitting of designed systems.

* Spearheaded system upgrade strategy to significantly reduce system down-time risk and

improve recovery restoration time by upgrading infrastructure with SQL Server clusters, SAN

technologies as well as data and power redundant switches, firewalls, and servers.

* Designed processes and approaches warranted for three United States patent applications.

* Improved company-wide and departmental collaboration by leading the installation and

training of Microsoft SharePoint portal, custom web parts and InfoPath technologies.

* Improved project management visibility and reporting to senior management with the

installation and training of Microsoft Project Server.

Shachihata, Inc., Torrance, CA 4/2002 - 4/2003

International manufacturer of office supply products

Application Architect and Programmer

Responsible for application architectures and implementation projects involving new

technology offerings. Successfully coordinated project deliverables, milestones, programming

efforts in the design, implementation of new -Smart Client- order entry system enabling

the company to receive highly detailed order specifications significantly reduced post-order

human intervention. Created object and data models reflecting stakeholder system requirements

using ORM and UML modeling tools. Utilizing Microsoft .Net technologies the completed

project consisted of: Windows Form UI, no-touch deployment, SOA Web Services for order

transmission, supporting thousands of simultaneous users, and integration with MAPICS

ERP system.

Axion Solutions, Irvine, CA 3/2000 - 8/2001

Consulting agency specializing in Oracle Applications, JD Edwards, Intershop Enfinity

and Blue Martini implementations

Technical Lead & Project Manager

Lead consultant responsible for installation and delivery of Intershop Enfinity e-commerce

platform enabling clients to sell and market their products over the internet.

Intershop Enfinity is an enterprise scale e-commerce and supply chain management

application utilizing J2EE and Oracle technologies. Aligned client functional and

integration requirements with implementation and customization strategies within budgetary

constraints. Coordinated implementation team throughout software-life-cycle. Devised

project plan and delivery milestones while communicating activity progress to client.

Engineered integration frameworks between Intershop Enfinity, JD Edwards and Siebel systems.

County of Orange, Santa Ana, CA (Agency contract, through Group Oliver, Redondo Beach, CA)

6/1999 - 1/2000

Orange County government agency.

Responsible for the analysis, re-engineering and implementation of a document warehousing

and retrieval application. This project involved the conversion of an unsupported legacy

green-screen application into a Microsoft ASP/COM based web application system supporting

hundreds of users. Lead project charged with advising county management on the decision

of selecting the most appropriate system for managing commercial lease portfolios.

Computer Horizons Corp., Torrance, CA 9/1998 - 6/1999

Publicly traded Microsoft and Java technology solution provider

Consultant

Lead consultant responsible for the evaluation and assessment year 2000 risks associated

with workstation applications for Boeing Capital Corporation and ZC Sterling, Inc.

Created unique methodology to satisfy client’s Y2K due diligence requirements by integrating

third party compliance databases with custom developed tools for scanning, analyzing

and reporting risks. Developed browser based user interfaces leveraging XML, XSLT, and

JavaScript technologies enabling work order entry data to be passed into a FileNet

Panagon application.

Successfully completed projects for:

* Boeing Capital Corporation, Long Beach, CA

* ZC Sterling, Irvine, CA

* FileNet Corporation, Costa Mesa, CA

Federal Reserve Bank of San Francisco, Los Angeles, CA 9/1995 - 8/1998

Regional district branch of the United States central bank

Supervisor, Electronic Product Support (9/1997-8/1998)

Supervised support desk and daily operations involving: provisioning of software

and hardware, technical support, and product training to member banks of the 12th District

Federal Reserve. Provided district wide leadership by simplifying Y2K compliance tracking

and analytical tools combining Microsoft Office Automation and SQL Server databases.

Business Development Analyst (9/1995-8/1997)

Coordinated department priorities, budgets, performance metrics, and reporting.

Directed divisional budgetary and forecasting exercises supervising other assigned

analysts and coordinating activities across diverse business units. Developed advanced

reporting tools with Microsoft Access and Excel joining data from disparate systems,

improving data accuracy, and reducing manual efforts by as much as 95%.

EDUCATION

MBA: PEPPERDINE UNIVERSITY, MALIBU, CA

BS ECONOMICS: STATE UNIVERSITY OF NEW YORK, COLLEGE AT BUFFALO, BUFFALO, NY

CERTIFICATIONS

Microsoft Office Specialist - Excel 2003

Microsoft Certified Technical Specialist - (Pending)

Microsoft Dynamics (Pending)

PROFESSIONAL DEVELOPMENT

* Microsoft MIX Conference attendee 2006

* Connections Conference attendee 2003, 2004

* CTIA Wireless Whow Los Angeles, 2006

COMMUNITY INVOLVEMENT

* Orange country .net user group - member

TOOLS OF THE TRADE

TECHNOLOGIES

.Net, ASP.Net, Windows Forms, Windows Services, Web Services, SOA/SOAP,

ADO.Net, XML/XSLT, Regular Expressions, Ajax, Text Messaging (SMS / SMPP),

Clustering, Data Recovery

LANGUAGES

C#, JAVA, VB, VBA, VBScript, JavaScript

PLATFORMS

MS Windows, Windows Server, SharePoint, Intershop Enfinity,

Crystal Reports, SQL Reporting Services, SQL Analysis System,

MS Office, EMC SAN

TOOLS

Visual Studio, Source Gear Vault, FogBugz, NUnit, NDoc, Nant, MS Project,

CSLA Business Objects, Mercury Quick Test Professional, Codesmith Tools,

Subversion, TortoiseSVN

PRACTICES

Object Oriented Design, Object Role Modeling, Object Relational Mapping,

Continuous Integration, Agile Methodologies, Test Driven Development,

Plain Language Use Case Development, UML, Risk Analysis

OTHER NOTABLES

2006: Designed award winning and nationally recognized text messaging

application that alerts consumers to rising gasoline prices.

2007: PRNewswire quotation in news article:

-What Retail Marketers Should Know About Data Security-

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