**** ****** **** **., ********, MD.
***************@*****.***
Deanna M. Dickson
Objective
To secure a position that utilizes my skills in office management and customer
service, while offering an opportunity for growth and development in the workforce.
Experience
April 2009-present
Captain D’s
Suitland, MD
Food Service Worker
Assist with taking customers orders
Made customers order as they recommended
Made sure each customer was treated as a guest making, sure they will come back
April 09-February 10
Taxi Transportation
Washington, D.C
Operator
Answered multi-lined telephones
Typed customers information into two different computers
Called customers out when taxi was ready
Head operator and dispatcher for two systems TDS and a online Navi Cab system
Update contract jobs for the company
June 08-April 09
Rainbow Shops
Oxon Hill, MD
Head Cashier
Returns/ Exchanges/ Lay-a-ways
Set merchandise on the floor
Follow up with customers to make sure they received good customer service
Shipment
June 04- August 08
McDonald & Eudy Printers Inc.
Temple Hills, MD
Mail Clerk/ Bindery Helper
Operate various mailroom machinery
Sort mail by department and employees
Prepare paperwork and packages for shipment via FedEx and UPS
Bind each book as customer requested
Education
August 08
University of the District of Columbia
Washington, D.C.
Undergraduate
June 07 Ballou Senior High School Washington, D.C
Diploma
References
References are available on request.