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Customer Service High School

Location:
Suitland, MD, 20746
Salary:
10.00 hour
Posted:
June 29, 2011

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Resume:

**** ****** **** **., ********, MD.

202-***-****

***************@*****.***

Deanna M. Dickson

Objective

To secure a position that utilizes my skills in office management and customer

service, while offering an opportunity for growth and development in the workforce.

Experience

April 2009-present

Captain D’s

Suitland, MD

Food Service Worker

Assist with taking customers orders

Made customers order as they recommended

Made sure each customer was treated as a guest making, sure they will come back

April 09-February 10

Taxi Transportation

Washington, D.C

Operator

Answered multi-lined telephones

Typed customers information into two different computers

Called customers out when taxi was ready

Head operator and dispatcher for two systems TDS and a online Navi Cab system

Update contract jobs for the company

June 08-April 09

Rainbow Shops

Oxon Hill, MD

Head Cashier

Returns/ Exchanges/ Lay-a-ways

Set merchandise on the floor

Follow up with customers to make sure they received good customer service

Shipment

June 04- August 08

McDonald & Eudy Printers Inc.

Temple Hills, MD

Mail Clerk/ Bindery Helper

Operate various mailroom machinery

Sort mail by department and employees

Prepare paperwork and packages for shipment via FedEx and UPS

Bind each book as customer requested

Education

August 08

University of the District of Columbia

Washington, D.C.

Undergraduate

June 07 Ballou Senior High School Washington, D.C

Diploma

References

References are available on request.



Contact this candidate