Customer Service Sales
Resume:
Oganes Shiboyan
Sacramento, California
**************@*****.***
Objective:
To obtain a position that will enable me to use my strong accounting, financing, customer service, and estimating skills.
Professional Strengths:
• Great knowledge of accounting principles
• Strong experience as estimator
• Savvy with computers: program in the “C, C++, Java” languages, Matlab, Visual Basic
• Excellent with Cost Estimating Programs: Cost Works & Primavera
• Exceptional ability to do all financial work
• Expertise in development of estimation methodologies, identification of major cost components, performing bid evaluations, cost factor analysis, risk analysis, change order analysis and price/budget negotiations.
• Excellent ability to gather and analyze statistical data and generate reports
• Remarkable ability to communicate effectively, both orally and in writing
• Consistent, well-organized and dependable performer with the flexibility to adapt to constantly shifting priorities, planning changes, budgetary stipulations and construction projects.
• Strong technical skills and extensive knowledge in computer applications
• Work is organized, neat, accurate and qualitative
Designation: Financial Analyst/Accountant
Organization: Clean Cities, Sacramento, CA
Duration: March 2011-Dec 2011
Responsibilities:
• Prepared and managed expense report
• Explained products or services and prices, and answered questions from customers
• Acted as Spokesman at “Clean Air” events
Designation: Financial Analyst/Accountant-Estimator
Organization: California Department of Transportation, Sacramento, CA
Duration: 2008 - 2011
Responsibilities:
• Preparing budget estimates for feasibility studies, proposals, and master planning, encompassing conceptual budget, construction costs, operation and maintenance costs, and close-out operation costs
• Ensure quality customer service with contractors
• Enjoy talking to people and establishing a long-term, loyal customer base
• Composed technical reports for completed project
• Responsible for preparing budget and financial reports for transportation projects, and bridges
• Handled the tasks of scheduling meeting
• Prepared estimates during conceptual and detailed design phases in addition to preparing the final cost estimate for all projects during bid and award process
• Maintained project plans, project cost records and reports in systematic order
• Estimated a two million dollar transportation project near Chico California
Designation: Financial Analyst/Accountant
Organization: Mid Valley Funding & Investments Inc. Sacramento, CA
Duration: 2004 - 2008
Responsibilities:
• Reporting to the Branch Manager, responsible for driving revenue through direct sales of personal accounts, loans and lines of credit. Responsible for meeting and exceeding sales quotas
• Meet with clients on a regular basis to assess their financial needs and growth opportunities. Provide clients with the tools, information, and benefits to assist them in attaining their financial goals
• Use consultative selling skills to identify opportunities, overcome objections, build relationships
• Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings
• Evaluate client’s financial needs and recommend products to meet their needs
• Maintaining high level of personal sales
• Responsible for sales and financial products and sales
• Refer clients to loan and investment services specialist
Education Summary:
• Associates of Sciences degree in Mathematics-Physical Sciences, American River College, Sacramento
• Bachelor’s degree in Civil Engineering, California State University-Sacramento
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