Sales Management

KATHERINE YAP

*** * ******* **, *** ***. Chicago, Illinois 60661. +1-773-***-**** *******@*****.***

OBJECTIVE

To secure a challenging and responsible entry-level management position in hotel operations which enables me to apply my education and challenge my teamwork skills to the benefit of the organization.

EDUCATION

Kendall College Chicago, IL 07/2010 – Present

Expected Graduation June 2011

Bachelors of Arts, Hotel Management with concentration on Meetings and Events

Swiss Hotel Management School Caux/Montreux, Switzerland 09/2006 – 01/2009

Swiss Hotel Association Hotel Management Diploma

CERTIFICATION

AH&LA Certificate in Hotel Management, Sanitation Certifications in USA 2011, Cvent Certification 2011

EXPERIENCE

Kendall Events Department Chicago, IL 07/2010 – Present

Banquet Assistant

. Worked in various types of events from small meetings, social events, corporate events up to

800 guests

. Developed strong organization and multi-task skills

. Assisted in various roles as required, greeter, server, logistics, set up, tear down, bartender

Hotel Aryaduta Medan Medan, Indonesia 08/2009 – 07/2010

200 Rooms 5-star national chain hotel

Secretary to Sales & Marketing

. Assisted sales team with site inspection, quotation and contract development,

handled special inquiry,

. Supported sales team in various task in managing corporate, government, social and travel

agents accounts.

Angkor Restaurant Zurich Thai Phuket, New Shanghai, Sagano Geneva

02/2008 – 07/2008 02/2007 – 07/2007

F&B Intern

. Supervised new interns in the restaurant in standard operation

. Utilized fine dining and professional wine service

. Established and maintain strong working relationships with colleagues

BLIA YAD, North Sumatra-Indonesia 08/2002 – 2006

International Buddhist Organization for young adults

Activity Leader

. Leader of 25 – 30 attendees for conferences, workshops and camps

. Planned and organized themed events that involves over 200 participants

SKILLS AND CERTIFICATION

Language : Fluent in Indonesian, Hokkian (Chinese Dialect), English, Conversational

Mandarin, Beginner French and Spanish

Computer : Extensive knowledge of Microsoft Word, Excel, Power Point. Proficient in

MAXIAL 7.7.0.1 PMS, Basic MICROS billing and FIDELIO 7.13

KATHERINE YAP

575 W Madison St, Apt 910. Chicago, Illinois 60661. +1-773-***-**** *******@*****.***

REFERENCE

Jeffrey B. Catrett

Dean of Hospitality School

Kendall College

900 N. North Branch St

Chicago, Illinois 60662

Tel : 312-***-****

Cell : 312-***-****

Joe Monastero

Events Operations Manager

Kendall College

900 N. North Branch St

Chicago, Illinois 60662

Tel : 312-***-****

Cell : 773-***-****

Email : **********@*******.***

Juliaty Hidayat

Former Director of Sales

Hotel Aryaduta Medan

Jl. Kapten Maulana Lubis No. 8

Medan 20112, North Sumatera, Indonesia

Personal Contact

Cell : +62-81-163-****

Email : *********@*****.***

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