EMR Trainer/Analyst
Resume:
Resume of Stephanie Murphy
************@*****.***
Experience
Memorial Care Health/Molina Healthcare/St Joseph Health, Orange Co, CA
June 2010 - present
Implementation Specialist/Clinical Training Specialist/Physician Liaison/Clinical Informatics Analyst
•Test, Design, and Build templates in Epic Ambulatory, EMR module and PM modules
•Daily workflow and gap analysis
•Maintain go-live support for single and multi provider offices
•Monitor billing work queues for assigned practices
•Create tip sheets and all training documentation for offices
•Provide Crystal reports to increase practice optimization
•Train and implement full cycle of EMR and PM GE Centricity to several clinics
•Classroom and one to one training of physicians’ and staff on all ambulatory EPIC related modules
•Increase physician communication by improving practice workflow through analysis and metrics
•Training of Meaningful Use and ICD-10
•Classroom training of Resolute, Cadence, Prelude and Template Builder to practices
Microsoft, Orange Co, CA
September 2009 - December 2011
Product Advisor
•Assisted customers on technical products
•Enhanced and improved their business workflow
•Assisted Healthcare businesses in obtaining the proper technical products and software for ultimate optimization of their EMR module
•Instructed customers on Microsoft products
•Provided remote technical support
•Implemented philanthropic opportunities via community projects
Crabtree Executive Search Firm, Riverside Co, CA September 2005 - July 2009
Information Health Specialist/Analyst & Training Manager
•Designed, tested and built systems using Epic Ambulatory
•Transferred all medical records electronically
•Trained employees on new electronic medical record software such as EPIC, AllScripts, NextGen
•Informed physicians on business restructure
•Analyzed and reorganized physician’s practices to convert to paperless
•Updated all health data systems
•Updated system for coding, EOB’s, terminology and billing
•Recruited and prepared candidates for Health information positions
•Presented recruiting and marketing proposals to medical, IT and health care clients
•Prepared and created software manuals
•Developed and conducted corporate developmental training sessions
Women First Healthcare, Riverside and Orange Co, CA
August 2001 - September 2005
Territory Sales Executive/ West Coast Training Coordinator
•Called on top physicians in the field of women’s health to promote hormone replacement, cardiac products and post menopausal products
•Created pilot orthopedic marketing program to observe hormonal changes and effects on the female joints
•Educated and established long-term account relationships
•Assisted in training of new hires and established employees on EMR software
•Instructed Physicians and medical staff on various health related software products
•Provided instruction and consultation for ADA, FMLA, and various HR issues
•Training of several retail pharmacies in the areas of product awareness, formulary status, and overall retail presentation
•Increased territory sales by sixty-five percent and overall product awareness
Skills & Education
•Operating Systems: Windows and Mac OS/10
•Programs: MS Project, Microsoft Office Certified, SPSS, Q&A, Xtreme, Management, Quickbooks, MedSoft, Med Scan, Goldmine, Access, Allscripts, EPIC, Infoview, GE Centricity and several internet applications
•California State, San Bernardino, CA (major: Healthcare I.T.)
Excelsior College, Albany, N.Y. Graduate - December 2012
Contact this candidate