Customer Service Sales

ALOK DINESHBHAI JANODIA

** ****** **, *******, *** JERSEY – 07067.

(P) : 202-***-****. E-Mail: **********@*****.***

Personal Details:

Full name : Alok D Janodia

Date of Birth : 7th Nov 1984

Marital Status : Single

Languages Known : Hindi, Gujarati, and English, Traces of Punjabi, Kannada, Espanol

Personal Strength : Good Grasping Power, High Accuracy, Great logical reasoning.

Career Objective:

To obtain an entry-level position utilizing my management education. I would like to have a job, which is innovative, challenging.

Academics:

Disciplinary Profile : MBA in Health care Administration

University : University of Northern Virginia

Qualification

Month & Year

Of Passing Total Marks Percentage Grade

Obtained Out of

M.B.A March 2011 N/A N/A 3.0 3.0

B.Pharmacy May 200*-****-**** 63.75 A

H.S.C Mar-Apr 200*-***-*** 45.08 B

S.S.C March-200*-***-*** 81.57 Distinction

Current Employment:

Subwoks Inc, Edison, NJ (April 2010 – Till Date)

Designation: Sandwich Artist

Responsibilities:-

• Floor Management & Customer Service

• Sandwich Dressing

• Customer Service

Past Experience:

1. Bhavani Cash & Carry , Iselin, NJ (September 2008 – April 2010)

Designation: Store In Charge

Responsibilities: -

• Strong leadership ability.

• Participating in store selling efforts to ensure personal and store sales and productivity goals are met.

• Ensuring all operational responsibilities are carried out for both opening and closing procedures.

• Recruiting, interviewing and hiring of staff.

• Train, delegate and supervise staff to develop and maintain individual selling, customer service and product knowledge skills.

• Setting up weekly meetings with the store staff and maintain daily communication binder.

• Ensuring housekeeping and safety standards are upheld throughout the entire store.

• Excellent verbal and written communication skills.

• Delivering outstanding customer services.

• Support sales/service activities, resolve customer inquiries promptly and effectively.

2. Mruga Medicines, Ahmedabad , Gujarat , India. (May 2007 – December 2007)

Designation: Pharmacist

Responsibilities: -

• Pharmaceutical Prescription handling.

• Selling pharmaceutical products.

• Registered Pharmacist.

Technical Skills of Software:

Microsoft Office, Windows ME/XP, All kinds of Data Entry, Excel Spreadsheets.

The above-mentioned details are true to my knowledge. I hope you to provide me a chance to work with your esteemed Organization and deliver my best talent.

Current Salary- $ 8.5/ hr

Expected Salary- Negotiable.

Thanking you

Alok D Janodia

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